Towne Toyota

I just picked up a new Grand Highlander from Towne Toyota and had a great experience. Luis T. from sales was helpful throughout the entire process and did a great job showing me all the vehicle features once and had a great experience. Luis T. from sales was helpful throughout the entire process and did a great job showing me all the vehicle features once it was delivered. Also a big thanks to Eric D. in the service department who helped me with some add on accessories. Both guys were easy to work with and I would recommend them to everyone. More

Matt Diane was great in helping me to buy out my lease. The transition was done without any problems and only took about an hour. He is very professional and knowledgeable and would recommend him highly. The transition was done without any problems and only took about an hour. He is very professional and knowledgeable and would recommend him highly. Also a shout out to Sergio. Who is also great in helping me to buy my car. Great dealership. Wouldn't go anywhere else! More

I just had my first service for my Toyota 2023 Rav 4 XLE Hybrid at Towne Toyota where I purchased it. It was done in about an hour & the service ticket stated code 05KSYN which stated: performed a multi po Hybrid at Towne Toyota where I purchased it. It was done in about an hour & the service ticket stated code 05KSYN which stated: performed a multi point inspection & a tire rotation. Usually there is a separate sheet for the multi point check off sheet but there wasn't any, also no listing of a new oil filter with 5 new quarts of oil. Asked my service advisor Dave Durnal why this wasn't listed on the service ticket & shrugged his shoulders & pointed to the service code 05KSYN as he rushed me to my car. Driving home I didn't feel good of what happened there being my first impression of having service done there. At home I called the service dept & spoke with Lisa who told me that they don't change the oil & filter at 5,000 only at 10,000 because it synthetic oil. I maybe be old school but I believe the first initial 5,000 service should include a oil & filter change to get rid of all the break in metallic material & contaminates. None of this was explained to me at the time of the service write up or even after it was completed. She said all that was done was a tire rotation! REALLY! I drove a 75 mile round trip for a tire rotation,I could of done that in my driveway. I'm appalled by what what done & also what wasn't done at this 5,000 mile service, this is not customer service but just get them & get them out. I put a call in to the service manager to express my disappointment of this entire service, not holding my breath for his call back! I appears service advisor Dave Durnal could not be bother at Towne Toyota Service dept to extend themselves to the customer to explain their service before it happens or what was performed when it's completed! More

They were great. They were able to fit me in right away. They were awesome. Lisa was great and helpful 😊 They were able to fit me in right away. They were awesome. Lisa was great and helpful 😊 More

Just picked up my 2023 Tacoma. Matt was very helpful and easy to work with. Very professional. The overall experience was excellent from start to finish. Got home and thought I lef Matt was very helpful and easy to work with. Very professional. The overall experience was excellent from start to finish. Got home and thought I left my house key on my trade in keys but nope, Matt had swithced it to my new keys! that type of proactive thought and service is rare in todays world and was reflected in the whole process. They made buying a new vehicle what it should be FUN!! More

Fred DeArgenio is excellent in all sales and customer service Frank Giambattista is a great manager and an asset to the company. service Frank Giambattista is a great manager and an asset to the company. More

Just purchased a 2023 Rav 4 Hybrid. Our salesmen Matthew Diana did an excellent job guiding us thru the buying process as well as as giving a full explanation of the cars operating feat Our salesmen Matthew Diana did an excellent job guiding us thru the buying process as well as as giving a full explanation of the cars operating features with setting up our cell phones to activate the online functions, We will be returning to get the license plates, mud flaps & door trim he was able to negotiate into our deal thanks to Sales manager Frank Giambattista. I look forward to dealing with their service dept staff when & if needed. Ross Carlen More

We received our 4th Toyota Highlander from Towne Toyota, the experience was even better this time, Matt & Dave and all the staff were extremely helpful and attentive to our needs and wants in a vehicle. we the experience was even better this time, Matt & Dave and all the staff were extremely helpful and attentive to our needs and wants in a vehicle. we highly recommend them. 5 STARS to the staff for their knowledge and customer service skills More

Yesterday I bought my new Corolla Toyota at Towne Toyota. I had a wonderful experience purchasing my new Corolla there through Costco car program. The process was stress free and pleasant. Marco Kalov the sa I had a wonderful experience purchasing my new Corolla there through Costco car program. The process was stress free and pleasant. Marco Kalov the salesperson was very thorough and knowledgeable, and he accommodated all my needs. He did not push anything on me. He listened to me and tried to be helpful whenever it was possible. From the moment I reached out with a brief inquiry, he texted me back with all the car charges for the car model that I planned to buy and answered all my questions. And they were a lot! He was responsive and knowledgeable with a long customer service experience. I really recommend this dealership if you need to buy your new car. More