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Toyota Carlsbad

Carlsbad, CA

3.2
789 Reviews

5424 Paseo Del Norte

Carlsbad, CA

92008

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789 Reviews of Toyota Carlsbad

March 27, 2017

Great help thanks to Charles Charles was helpful and knowledgable. He wasn't just trying to get a sale. I greatly appreciate all his time and effort. Plus his advice and input. More

by Scionguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles McGhee
Mar 28, 2017 -

Toyota Carlsbad responded

Hi, there! What a kind review, thank you!! I know Charles only had your best interest in mind. :) Thank you so much choosing Toyota Carlsbad and leaving us a review! Have a great week, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

March 22, 2017

In and Out Today I returned for a periodic servicing. I saw Corinna and was in and out in an hour or so. I appreciate the quick service and Corinna's professiona More

by bhm carlsbad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corinna Hyatt
Mar 23, 2017 -

Toyota Carlsbad responded

Hi, there! That is so awesome to hear! Great timing!! I will share your review with Corinna and team! Hearing from you will bring big smiles to their faces! Thank you! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

March 22, 2017

New to Toyota family Jason Mancini, best salesman I've ever worked with! Got me a great price and beat our two dealerships! Finance was a little shady! Double check th More

by Inspector137
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Mancini
Mar 23, 2017 -

Toyota Carlsbad responded

Hi, there! Welcome to our Toyota Family! We appreciate the kind words for Jason! Please reach out to me regarding your visit with finance. Thank you, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

March 20, 2017

Go see Steve Robles!!! Great Experience!!! If you are in need of a car and want an honest, friendly, no pressure sales person, Steve Robles is your local Toyota guy!!! Very knowledgeable. More

by Financial Coach Henry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Robles
Mar 20, 2017 -

Toyota Carlsbad responded

Hi, there! Thank you so much for your review on Steven Robles! You have described him perfectly! He certainly appreciates your kind words. Thank you for choosing Toyota Carlsbad! Have a great week, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

March 20, 2017

Great Experience Dara was great! He was extremely helpful and knowledgeable. He made car shopping fun and stress free! I also enjoyed the Toyota environment, everyone More

by kathleenmcrowell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dara
Mar 20, 2017 -

Toyota Carlsbad responded

Hi, there! Fun and shopping!! What could be better than that? ;) Thank you for sharing your experience with Dara! We are proud to have him on our team! Be sure to share photos of you and your new ride on our FB page! We love to celebrate with our customers! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

March 18, 2017

Poor experience I was very disappointed in the condition of my vehicle upon return. The rear vents had been opened and not closed. Luckily I noticed before the next More

by Otters
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Corrina Hyatt - I had no problem with her, just the service personnel.
Mar 28, 2017 -

Toyota Carlsbad responded

Hi, there! I'm sorry to hear about your experience when picking up your vehicle. I have reached out to our service department for further details. Please contact me directly at your earliest convenience. Thank you, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

March 18, 2017

Trade in vehicle Duff joy is a salesperson that I trust and respect. He helped me locate the perfect vehicle for me at the price I was looking for. I will come back an More

by Ian_brooks1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duff joy
Mar 20, 2017 -

Toyota Carlsbad responded

Hi, there! Thank you for sharing your experience with Duff! He greatly appreciates your recommendation! We appreciate you choosing Toyota Carlsbad to make your purchase. Enjoy your new ride! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

March 17, 2017

Satisfied Customer! This location has a ton of volume but they keep their customers moving and always deliver. It can be a little slow initially due to a long line of car More

by pfmurray123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
Mar 17, 2017 -

Toyota Carlsbad responded

Hi, there! Thank you so much for your feedback and for recognizing our efforts to keep your wait time to a minimal. We appreciate your feedback and look forward to servicing you again! Have a great weekend, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

March 17, 2017

Completely Satisfied Brought Sienna for recall/warranty service--replace cracked dashboard. Because the job would take 4 hours and the shuttle wouldn't work into my sched More

by attila
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Broussard
Mar 17, 2017 -

Toyota Carlsbad responded

You are most welcome from all of us here at Toyota Carlsbad! We are here to take care of you! I'll be sure to share your feedback with Ron today. He will be thrilled to hear about your experience! Enjoy your new dashboards! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

March 17, 2017

4Runner Excellent customer service and most of all excellent technician. I have been taking my 4Runner there for 17 years, but I never have any problem. More

by taba
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen
Mar 17, 2017 -

Toyota Carlsbad responded

Wow! Seventeen years!! Thank you so much for your loyalty! Come check us out at New Car Sales next time!! I have a coffee mug with your name on it! Thank you for your feedback! Best, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

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