Toyota Ford of Greenfield

Was asked to go with a friend who felt she was being high pressured into purchasing a vehicle she didn’t really want. The salesman then ran her credit and presented another vehicle out of her price range . I pressured into purchasing a vehicle she didn’t really want. The salesman then ran her credit and presented another vehicle out of her price range . I voiced again what she was looking for and showed him vehicles available. You could see he was angry and then asking simply for the best price I was asked to leave right away and escorted out the front door . This was after he through the key to her car accross the desk to my female friend . Upon exiting he put his hand on my shoulder. I then turn around and told him not to put his hands on me . You could see he was red faced and angry and said “ no no I was just wishing you a happy Easter” ya some salesman with an anger problem that assaults customers. A simple I’m sorry I can’t make this deal happen would have been fine. More

Mark Caloon was a great salesman to work with, no xx, right to the price I was looking for and could not be happier with my experience with him! Thanks Matk right to the price I was looking for and could not be happier with my experience with him! Thanks Matk More

can not put in to words how bad this turned out and will never go back have been trying to have sit down with someone from top management but i guess that will never happen. never go back have been trying to have sit down with someone from top management but i guess that will never happen. More

From start to finish, my experience in purchasing a vehicle at Ford of Greenfield was excellent. I've never purchased a new car before, and Dan Underwood was patient and responsive to all of my questi vehicle at Ford of Greenfield was excellent. I've never purchased a new car before, and Dan Underwood was patient and responsive to all of my questions throughout the process. He gave good advice, and never pressured me to add any options I didn't want. Ryan in the finance department was equally helpful. Highly recommend this dealership! More

I've been buying here since 1986 and I keep coming back to Mark Caloon for a stress free experience ! to Mark Caloon for a stress free experience ! More

I've been dealing with Dan Underwood for many years and have always had a great experience buying a car with him as my salesman. have always had a great experience buying a car with him as my salesman. More

My experience was beyond expectations! Dan and Tim made sure everything was ready. Dan explained all I needed to know before driving away. Ryan made the financing easy! Thank you all! Dan and Tim made sure everything was ready. Dan explained all I needed to know before driving away. Ryan made the financing easy! Thank you all! More

For too many months I had been discouraged by dealership markups and unwanted options. I was giving up hope of finding the truck I wanted at a reasonable price. One evening while away on vacation and browsi markups and unwanted options. I was giving up hope of finding the truck I wanted at a reasonable price. One evening while away on vacation and browsing online, I saw the build I wanted and thought I'd give it one last shot. Tim Sullivan took my call, and the rest is history. After Tim and I quickly agreed on a price (a feat in itself), Tim proceeded to guide me through the most pain-free car-buying experience I've ever had - a process that included a remote purchase, paperwork/payment by mail, out-of-state registration, vehicle storage for three weeks and out-of-state home delivery when I returned from vacation. Tim managed the entire effort flawlessly while staying in constant communication with me. Thank you, Tim - well done! A quick shout-out also to the other folks at Ford of Greenfield who contributed to making this deal possible and even enjoyable. I highly recommend Tim Sullivan and Ford of Greenfield to anyone looking for a friendly, professional, honest, hassle-free shopping experience. More

Thanks it is great to work with you, if I needed to change something on the vehicle during sales it was possible. Again thank you. change something on the vehicle during sales it was possible. Again thank you. More

Our family is so grateful for the incredibly kind, helpful, and professional service we receive from Ford, and from Shane, in particular. He is a gem! helpful, and professional service we receive from Ford, and from Shane, in particular. He is a gem! More