My Review Of Toyota Ford of Greenfield :
- I was following up with 4 different dealers to buy new Toyota 2013 Sienna
- My requirement was very clear and specific
- Only Shane Barbato showed the attitude and sincerity to get exactly what I am looking for, than trying to sell what they have
- Shane was very patient, professional, takes extra effort to understand and makes sure other person is really enjoying the process
- Other best part is, Shane managed to work through just emails for most part of the deal, which is big saver for me
- Every detail, concerns and questions are addressed and explained promptly
- Shane was up front about, things he cannot do and things he can do
- Other dealers are nice but I got so many phone calls and emails from them without actually getting any work done.
- Wish Shane - it was always to the point, focused and no time waste approach, that made it lot better for me.
- It was a bit stressful always buying new car, picking up exactly what you want and making sure you are paying right price. I felt like Shane's internet knowledge, auto mobile knowledge combined with his excellent people skills made this as less stressful as possible for me.
- To add... I could not visit dealer location during work week then Shane took pictures of new car and emailed me.
- Even though Shane is from sales, he put a Service hat when I said I am hearing some sound while driving, came with me for drive to find out what it is and helped me resolve it.
I am not greedy to get the best deal out there but wanted to make sure I pay the right price. In that aspect I felt like I got more than what I expected very happy with the wonderful car I purchased. Thanks to Shane, Connie and rest of the team.
Connie: Is someone I admire as person who tries to understand other person's requirement and talk. She helped me choose right package that worked for me and at the same time patiently explained all other optional packages I could buy. She certainly made it not like someone selling few extra packages you don't need, but someone who genuinely helping other person choose what works for them.
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