Toyota Ford of Greenfield

Toyota Ford of Greenfield
One Main Street
Greenfield, Massachusetts 01301
(413) 772-0231

Manufacturers: Ford, Toyota

Most Reviewed Employees
Marty Kendrick Marty Kendrick
Sales Consultant
Shane Barbato Shane Barbato
Sales Consultant
Bill Labonte Bill Labonte
Sales Consultant
Mike Dubour Mike Dubour
Sales Consultant
Ken Kavanaugh Ken Kavanaugh
Sales Consultant
Ryan Deveney Ryan Deveney
Sales Consultant
Carol Buker Carol Buker
Sales Consultant
Rick Cramm Rick Cramm
Sales Consultant
Mark Caloon Mark Caloon
Sales Consultant
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Dealership Amenities
There are no Amenities listed for this dealer yet. Dealer Amenities are for Certified Dealers.

Hours of Operation
Sales/Showroom

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 9:00 AM - 5:00 PM

Sunday: 12:00 PM - 4:00 PM


Service

Monday: 7:00 AM - 5:30 PM

Tuesday: 7:00 AM - 8:00 PM

Wednesday: 7:00 AM - 5:30 PM

Thursday: 7:00 AM - 5:30 PM

Friday: 7:00 AM - 5:30 PM

Saturday: 8:00 AM - 12:00 PM

Sunday: Closed

Twenty-Four Month Rating: 4.9/5
217 Reviews
Toyota Ford of Greenfield

Overall Score: 5 Star Rating4.9



About Toyota Ford of Greenfield
Certified: Toyota Ford of Greenfield
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Toyota Ford of Greenfield has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.



Louise Deren
5/23/2012 10:20:46 AM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Carol Buker

My Review of Toyota Ford of Greenfield :
On Sat May 12th my husband and I walked into Toyota of Greenfield to see if we could try out the Toyota 4Runner Limited that was in the lot. I had been looking at it for a few weeks and had decided to take a test drive and see if I liked it. When we walked through the doors there were several sales people in the building all sitting at their desks and only one looking our way and that was Carol Buker. She was very personable and friendly and was agreeable to us trying out the car. To this day I am very happy that we did deal with Carol and not the others since she knew what she was doing and was so helpful. There was only one other sales person with someone and the rest of your sales people were just sitting at their desks looking out the window or on their computers. We had been out in the lot for sometime before we entered the building and were amazed that not one of those people looking out the window ever came out to talk with us. I drove the car most of the time while my husband drove for a short distance. We were both very much liked the car and its performance and the quality of the car. Carol was so easy to deal with and very knowledgeable about the car. She was able to answer all of my questions so that I was able to understand how certain things worked in the car. since I have a very busy schedule she was able to work around my schedule and have the car ready when I was able to pick it up. I cannot say enough good about Carol. She spent a lot of time with me and helping me to set up some of the equipment in the car to my liking. Thank you Carol and Toyota of Greenfield you have a great employee there!! Just for your information I was in marketing until I retired.

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ambarrow59
5/21/2012 6:37:57 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Marty Kendrick

My Review of Toyota Ford of Greenfield :
My husband and I wanted to buy a new car, and Marty Kendrick helped us make it happen at a very affordable price. He was attentive and reasonable to each of our requests. Even though the car we wanted was not available in the color we wished for, Marty was still able locate a car in another color. We can live with it! Thanks again for your help!

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MalloryC
5/21/2012 3:53:28 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Bill Labonte

My Review of Toyota Ford of Greenfield :
My uncle went in same week to get a car and he said best sales person yet. So I decided to come and see what they had. Found great selection and helpful staff best place to buy ur next car. Bill labonte best and friendliest sales person for cars trucks or anything else u might need for auto sales.

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Jeda235
5/17/2012 12:44:03 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Shane Barbato

My Review of Toyota Ford of Greenfield :
I had such a wonderful experience at Toyota of Greenfield! Shane Barbato made the selection and purchasing process simple and enjoyable. He went to bat for me and got me a great deal on my trade in! I would highly recommend both the dealership and Shane.

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bulldozer
5/16/2012 3:44:53 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Shane Barbato

My Review of Toyota Ford of Greenfield :
I was very satisfied with my buying experience at Toyota of Greenfield. There wasn't any pressure and I feel that I was given an excellent trade-value towards the purchase of my new vehicle. Shane Barbato knew the products well and was extremely helpful throught the process. I would highly recommend Toyota of Greenfield.

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mvicente
5/10/2012 12:57:54 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Shane Barbato

My Review of Toyota Ford of Greenfield :
Shane was friendly and kept a relaxed attitude thru the process. He had a sense of humor. On the day after buying the car I had to go back to dealer for my registration and to bring some paperwork. Without my knowing ahead of time, he went in to the dealer on what was supposed to be his day off. It was a good experience.

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JanMcGuane
5/7/2012 8:51:56 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Marty Kendrick

My Review of Toyota Ford of Greenfield :
Marty was great to work with!! I love this dealership! This is my 6 th new car purchase!

I love the Camry Hybrid! I also love the service department!

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vanessaj
5/3/2012 1:27:39 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Carol Buker

My Review of Toyota Ford of Greenfield :
The qualigty of service and the experience of Carol Buker was outstanding and would recommend her to my friends and family. The dealership was neat and tidy.

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LoveyouJ
5/3/2012 1:15:19 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Bill Labonte

My Review of Toyota Ford of Greenfield :
Bill LaBonte was professional and has the ability to make you feel comfortable. He was polite and friendly and discussed several acceptable options when searching for what I wanted to purchase. He made everything easy for me with purchasing a "large ticket item". He is also a car "buf" which is always fun to listen to even if your not into classic cars. Great job Bill.
Thanks.

PS Sorry I interrupted your lunch. You were a good sport about it.

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jefedelospollos
5/3/2012 9:12:54 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Ryan Deveney, Marty Kendrick

My Review of Toyota Ford of Greenfield :
I purchased my 2nd Camry from Marty Kendrick. Great overall experience. Marty is a very genuine guy, and put absolutely zero pressure on me. He was also very accommodating to my wife, who was also thinking about purchasing a vehicle, and test drove two different vehicles before deciding she would hold off. I'm very happy with Marty and will go back to him again. We also dealt with Ryan Deveney, who handled our final paperwork. He explained everything thoroughly and was very friendly with us.

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