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Toyota Universe

Little Falls, NJ

4.7
2,212 Reviews

1485 Route 46 East

Little Falls, NJ

07424

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Showing 2,212 reviews

February 09, 2024

Alberto is extremely helpful and knowledgeable. He was professional and answered all my questions. I highly reccmmend him More

by Oliviaverona300
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alberto
Feb 12, 2024 -

Toyota Universe responded

Thank you for the five-star review! We appreciate your kind words and hope to see you again.

February 09, 2024

Thank you so much for help Alberto, as always a pleasure working with you, really appreciate all the help More

by Jocimary
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alberto Tavarez
Feb 12, 2024 -

Toyota Universe responded

Thank you for the five-star review! We appreciate your kind words and hope to see you again.

February 08, 2024

Gracias a la vendedora Pahola Castillo por su paciencia y por facilitarnos nuestra compra de vehículo! Hemos quedado bien feliz y satisfechos More

by Castillop0315@gmail.com
Recommend Dealer
Yes
Employees Worked With
Pahola
Feb 12, 2024 -

Toyota Universe responded

Thank you for the five-star review! We appreciate your kind words and hope to see you again.

February 07, 2024

Jus bought my second car from Alberto and as always it was an easy and great experience More

by Enmatorres
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alberto Tavarez
Feb 12, 2024 -

Toyota Universe responded

Thank you for the five-star review! We appreciate your kind words and hope to see you again.

January 30, 2024

For the first time I 15 years I start shopping around for new car. Came to this dealership and Armond helped me to lease a new Camry More

by Leo1956
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armond
January 29, 2024

Stay away from this service department. They are completely experienced and dangerous. The have cost me quite a bit of money and wasted much of my time. It took them 5 tries to diagno More

by AvalonEd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis Champa
Jan 29, 2024 -

Toyota Universe responded

We are sorry to hear about your negative experience at Toyota Universe. We want to discuss your situation in further detail. Please call our Customer Relations Manager at 973 785 4710 ext. 6259 at your next availability. Thank you.

January 26, 2024

Please don’t purchase from them the car I brought was 29,887 online but supposedly with the discount it was going to be 22,837 but guess who walked out still paying 29,000 for the Toyota Chr 2021 xle me. More

by elishasmith1985
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Travis, Kevin Adams
Jan 29, 2024 -

Toyota Universe responded

We are sorry to hear about your negative experience at Toyota Universe. We want to discuss your situation in further detail. Please call our Customer Relations Manager at 973 785 4710 ext. 6259 at your next availability. Thank you.

Jan 29, 2024 -

elishasmith1985 responded

Nonsense that ext does nothing but give an busy sound.

January 23, 2024

TERRIBLE EXPERIENCE! !! DO NOT RECOMMEND… I have FINANCED 2023 hybrid RAV4 in August 2023 with TOYOTA UNIVERSE. I picked up my Car’s plates and registration on August 19 More

by Pooja Patel
Recommend Dealer
No
Employees Worked With
Manager Mark Rizzolo and DMV department Jenn, Roberto Davadi
January 08, 2024

Alberto was super accommodating with my price range, helped me get a good price and was understanding about my budget. My son will be buying his next car at Toyota with Alberto. Thank you More

by LorenaP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alberto Tavarez
Jan 08, 2024 -

Toyota Universe responded

Thank you for sharing your experience! We appreciate your rating.

January 08, 2024

Was a pleasure working with Alberto. Such a kind and trustful sales person. Have bought my cars with him and would 10/10 recommend him. Good work ethic and always helpful with any proble More

by hectorjiraldo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alberto Tavarez
Jan 08, 2024 -

Toyota Universe responded

Thank you for sharing your experience! We appreciate your rating.

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