Back

Toyota of Cool Springs

Franklin, TN

4.7
1,012 Reviews
Toyota of Cool Springs is a premier Toyota dealer in Franklin, Tennessee. We are honored by our faithful clientele and are dedicated to providing top quality customer service. Toyota of Cool Springs is full of Toyota experts with a committed sales staff with many years of experience satisfying our customers' inquiries and automotive needs from the surrounding area including Nashville, Brentwood, Murfreesboro, Spring Hill and Hendersonville.
Contact Dealership

1875 W McEwen Dr

Franklin, TN

37067

Directions

By Type

Showing 1,012 reviews

June 25, 2026

My trade and buy went smoothly with Alan. I had researched prior to visiting the dealership so I was an easy sale, however no pressure was put on me to change my mind or upsell me. Was in an More

by Mcurrey75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yuri Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2026 -

Toyota of Cool Springs responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 17, 2026

Allen helped me to get exactly what I was looking for! Love my new forerunner limited and he made the process very easy and even helped me when I was in dire need! More

by Jennifermferreri
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yuri Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2026 -

Toyota of Cool Springs responded

Hi, we're happy you found our staff to be so supportive during your experience here at Toyota of Cool Springs. If you have any further questions, please don't hesitate to reach out!

June 15, 2026

Alan was incredible to work with. When I need a car in the future, I will definitely be going to him. More

by phooker
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2026 -

Toyota of Cool Springs responded

Hi, thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. Have a wonderful day.

May 25, 2026

Alex Paul was amazing to work with. I have purchased several vehicles and this one was the smoothest. Thanks so much for everything! More

by Amanda Griggs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rycine Ellison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denis Turcios
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2026 -

Toyota of Cool Springs responded

Hello Amanda, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Toyota of Cool Springs

April 02, 2026

This was the best car buying experience we ever had. They listened to what we wanted and didn't try to oversell us on anything. We had the car selected and our deposit made by email, phone, and text w More

by jnj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yuri Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Gile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2026 -

Toyota of Cool Springs responded

Thank you so much for your kind words about your experience here at Toyota of Cool Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 26, 2026

This location is very welcoming and inviting. I appreciate the cleanliness, attention to detail put into the waiting areas and amenities, along with very kind and helpful employees. More

by MegP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ross Fellman
Mar 30, 2026 -

Toyota of Cool Springs responded

Thank you so much for your kind words about your experience here at Toyota of Cool Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed.

March 20, 2026

Allen is a man of his word. We had a brief phone conversation then several emails I thought it was a deal breaker when he gave me his offer for my trade came back with another o More

by gsearcy11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trey Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2026 -

Toyota of Cool Springs responded

Hi, thank you so much for your feedback about Toyota of Cool Springs! We strive to provide the best experience to all our customers. Allen will be very happy to hear about your kind words and high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 20, 2026

Superman was very knowledgeable and patient with me. He took his time and explained my options and what was best for me while considering my wants. The dealership was very clean with many many options. More

by kholmes918
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2026 -

Toyota of Cool Springs responded

Hi, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Toyota of Cool Springs to have earned it. Please don't hesitate to reach out if there's anything additional we can do for you.

March 13, 2026

This was the quickest easiest dealer car purchase ever. Not to forget no pressure. Thanks Alan. More

by Igwtx4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Han
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2026 -

Toyota of Cool Springs responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 11, 2026

Really thankful Bob connected me with Alan… he really is like Superman! It was unexpected that I needed to buy a car, and he walked me through the process with patience and helped me find a great car! I wil More

by Liz Young
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trey Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Pool
5.0
This rating includes all reviews, with more weight given to recent reviews.
Contact Us .
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Blair
Mar 13, 2026 -

Toyota of Cool Springs responded

Thank you so much for your kind words about your experience here at Toyota of Cool Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed.

1
...