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Toyota of Deerfield Beach

Deerfield Beach, FL

4.7
1,873 Reviews

1441 South Federal Highway

Deerfield Beach, FL

33441

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Showing 1,873 reviews

May 11, 2024

After being assured that my brake lights work, I was told by the car following me that when I pulled out of your parking lot, they still DONT work. Very frustrating! If the car is parked and you apply the b More

by DA
Recommend Dealer
No
Employees Worked With
Christian
May 08, 2024

I was thoroughly pleased with the service Jaime help me and my tire was patched. And I was pleasantly surprised when I’ve received my car back. It was cleaned and vacuumed. The service is impeccable and I More

by Dotc333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie, Tyrell and mia
May 01, 2024

Good afternoon, my name is Jardel Pereira. I went to Toyota in Deerfield today to check a proposal sent by Mr. Rod Mesch. I was assisted by another salesperson who asked to evaluate my credit, More

by Jardel Pereira
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Rod Mesch
May 03, 2024 -

Toyota of Deerfield Beach responded

Dear Mr. Pereira, Thank you for taking the time to share your recent experience at Toyota of Deerfield Beach. We sincerely apologize for the frustration and wasted time you encountered during your visit. It appears there was a miscommunication regarding the proposal sent by Mr. Mesch and the information provided by the salesperson who assisted you. We understand how this could be disrespectful and disappointing, and we take such matters seriously. We are committed to transparency and ensuring our customers have a positive experience. To investigate this issue further and ensure a swift resolution, we kindly ask you to contact Angel Russell directly at avictory@vtaig.com. We will work diligently to improve communication within our sales team and ensure all our customers receive accurate and consistent information. We appreciate your kind words about Dani Viana, and we strive to have that same level of professionalism throughout our dealership. Thank you again for your feedback, and we look forward to hearing from you soon. Sincerely, The Toyota of Deerfield Beach Management Team

April 29, 2024

Fedir is an amazing guy, very friendly and help us to find exactly what we want it. 😀 More

by Wilmer Bernaez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andres, Fedir Semerenko
May 01, 2024 -

Toyota of Deerfield Beach responded

Thank you so much for the fantastic review! We're thrilled to hear that Fedir provided you with such an exceptional car-buying experience. It sounds like Fedir went the extra mile to understand your needs and help you find the perfect car. At Toyota of Deerfield Beach, we strive to make the car-buying process friendly and stress-free. We'll be sure to pass your kind words on to Fedir – he'll be happy to hear he made such a positive impact! Thanks again for choosing Toyota of Deerfield Beach! We look forward to seeing you on the road in your new car!

April 28, 2024

Mr. Stanley Givens was very sweet and nice. He explained everything to me very manageable very respectful. More

by Namaylor69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan "JC" Correa, Fedir Semerenko, Marcelo Bou-Karim, Tamim Saif, Rod Mesch
Apr 29, 2024 -

Toyota of Deerfield Beach responded

Thank you so much for the positive review! We're delighted to hear that Mr. Stanley Givens provided such a pleasant experience. His respectful demeanor and clear explanations are valuable assets to our team. It sounds like Mr. Givens made understanding your options manageable, which is exactly what we strive for at Toyota of Deerfield Beach. We appreciate you recognizing his efforts! Thank you again for choosing Toyota of Deerfield Beach! We look forward to seeing you again in the future.

April 24, 2024

Great service. Got to the problem right away Helped in a timely manner. Thank you. More

by Marnie720
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Apr 25, 2024 -

Toyota of Deerfield Beach responded

Thank you for the fantastic review! We're thrilled that our team was able to diagnose and address the issue quickly. At Toyota of Deerfield Beach, we prioritize efficient and effective service, so your feedback lets us know we're on the right track.

April 23, 2024

Mario, Shaun and Raakhi made sure my car was well taken care of. I am from Nj and spend a few month here in Florida and this experience has been by far the best in a number of years I have owned at least More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario, Shaun, Raakhi
Apr 25, 2024 -

Toyota of Deerfield Beach responded

Wow, that means a lot! We're thrilled to hear that Mario, Shaun, and Raakhi provided you with the best service experience you've had in years. At Toyota of Deerfield Beach, we take pride in taking care of our customers' vehicles, no matter where they're from. We'll be sure to pass on your kind words to Mario, Shaun, and Raakhi. Thank you for choosing Toyota of Deerfield Beach for your Toyota's service needs, and we wish you safe travels back to New Jersey!

Apr 26, 2024 -

Mary responded

Thank you

April 22, 2024

They replace parts a part that was not broken but, I was told that they need to be replace to charge me more, also the liquids were not top as the bill indicated. The electric cables that connect the batter More

by 1Crux2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager
Apr 23, 2024 -

Toyota of Deerfield Beach responded

We are very sorry to hear about your experience at our service department. We understand your frustration regarding the replaced parts, service updates, and overall communication during your visit. At Toyota of Deerfield Beach, we strive to provide transparent and efficient service to our customers. Your feedback suggests we fell short in these areas. To investigate your concerns thoroughly and ensure a fair resolution, we kindly ask you to contact our General Manager, Casey Flaherty. He can be reached directly at cflaherty@vtaig.com. Mr. Flaherty will personally review your service order and discuss the specific parts replaced, fluids checked, and the communication lapses you experienced. We apologize again for the disappointment and inconvenience this has caused you. We value your business and hope to regain your trust by demonstrating our commitment to clear communication, quality service, and a fair resolution to your concerns.

April 21, 2024

So happy with the service of Fedor Semetenko. Very professional, did a great job of helping to choose a better car. More

by alekseydorm
Recommend Dealer
Yes
Employees Worked With
Fedir Semerenko
Apr 22, 2024 -

Toyota of Deerfield Beach responded

We're delighted to hear about your positive experience, especially with Fedor Semetenko's service! Thank you for taking the time to leave a review. At Toyota of Deerfield Beach, we strive to provide exceptional customer service and knowledgeable salespeople who can guide you towards the perfect car for your needs. It sounds like Fedor embodied those values perfectly! We appreciate you recognizing Fedor's efforts! Congratulations on your new car – we hope it exceeds your expectations! Please don't hesitate to ask for Fedor by name if you return for future vehicle needs or service. In the meantime, if you have any questions about your new car, feel free to reach out to us!

April 19, 2024

The salesman was really knowledgeable about the car and understand my need. It was a fair purchase. More

by samyb0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan "JC" Correa, Fedir Semerenko, Marcelo Bou-Karim, Tamim Saif
Apr 22, 2024 -

Toyota of Deerfield Beach responded

We're thrilled to hear you had a positive experience at our dealership! Thank you for acknowledging our salesperson's knowledge about the car and their ability to understand your needs. It's important to us that our team can provide expert advice while also prioritizing what matters most to you. We're glad they achieved that balance and helped you find the perfect car at a fair price. Congratulations on your new car, and we hope you enjoy it for many years to come! Please don't hesitate to reach out if you have any questions or need anything in the future.

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