Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Toyota of Easley
Easley, SC
1,716 Reviews
We understand how important a decision it is, purchasing a vehicle in this challenging economy. We also understand and appreciate the time and effort that our internet customers put into researching their vehicle and price of that vehicle on line. Here is something else to think about...do you research the dealer you are considering buying from? I don't just mean how close they are...but:
•How do they treat the customer before, during and after the sale?
•How is the service at the service department?
•If I need help from this dealer in the future, can I count on them?
We believe that if all things are equal, you will want to buy your next vehicle from a dealer that has a proven track record of service before, during, and after the sale.
We are a family owned and operated business, and we've been serving the upstate for over 33 yrs. We believe that our commitment to customer satisfaction sets us apart from ALL of our competition, and Toyota agrees. That's why they have awarded us with the highly prestigious President's award, 20 of the last 24 yrs. This award represents the highest levels of customer satisfaction in all aspects of our business. You can't win this award just by dropping your price, this award is earned one customer at a time, every day, all year long...
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,717 reviews
April 25, 2025
Kevin was great! He explained everything to me before the work was done. Everyone there was very pleasant. Kevin even arranged for me to get a ride home because my se He explained everything to me before the work was done. Everyone there was very pleasant. Kevin even arranged for me to get a ride home because my service was going to take long. Arrangements were also made for me to picked up at my home and was brought back to Toyota upon completion of service. Dan, the driver, was great and he drove very safe. Couldn't ask for a better team that is employed at Toyota of Easley. Thanks to all! More
by JANUARYGIRL1952
Verified Customer
April 24, 2025
My first visit to the service department was a pleasant experience. The signage told me where to go and the helpful folks told me how to sign in for my Toyota's first service visit. Free coffee, in and ou experience. The signage told me where to go and the helpful folks told me how to sign in for my Toyota's first service visit. Free coffee, in and out in only thirty minutes! Thanks. More
by dottiepittman
Employees Worked With
April 24, 2025
Purchased three Toyota vehicles through them. Always a good price and the service department is great. Always a good price and the service department is great. More
by clemsonyeomans+1
Employees Worked With
April 24, 2025
Service person was nice and took care of me right away. There for oil and filter change. Service was completed within a reasonable time period. There for oil and filter change. Service was completed within a reasonable time period. More
by Sharpcat55
Employees Worked With
Kevin Biddle
April 24, 2025
Very friendly, knowledgeable, thorough. Made me feel comfortable, not at all pushy. Took their time to make sure I had all my questions answered. Made me feel comfortable, not at all pushy. Took their time to make sure I had all my questions answered. More
by susanbrahmer
April 23, 2025
They are always so friendly. It is consistent and I appreciate that. My only concern is that every time I take it in they want to do more than I want. I know what I can afford an It is consistent and I appreciate that. My only concern is that every time I take it in they want to do more than I want. I know what I can afford and that is what I ask for . It means I don’t want extra services if I don’t ask. Otherwise they are a fantastic crew. More
by SHEILADAVISUS
April 23, 2025
Toyota of Easley has been our dealer of choice for over 20 years. We have been treated with courtesy and respect. 20 years. We have been treated with courtesy and respect. More
by Candy
Employees Worked With
April 23, 2025
Best service ever! Always on time and very honest! Prices are fair as well! I do not mind getting my car serviced! Always on time and very honest! Prices are fair as well! I do not mind getting my car serviced! More
by jimandtyla
Employees Worked With
April 23, 2025
Where do I start? TL;DR version, the quintessentially bad used car experience you've come to expect, exacerbated by the Southern good 'ol boy schtick. Would I buy anot TL;DR version, the quintessentially bad used car experience you've come to expect, exacerbated by the Southern good 'ol boy schtick. Would I buy another car there? He|| NO. I'm in the process of documenting this experience in detail for public consumption on a website, but I'll summarize here. They wasted my time repeatedly, and they didn't do what they said they would when they said they would do it. You know when you are buying a used car, it's a used car. However, I pointed out several issues with the car within 5 minutes of seeing it. Body work problems, interior problems, mechanical problems. Not much of this was disputed, but they said they would fix it, repeatedly, and even got it in writing. I even let them give a sucker trade-in value on a near pristine Corvette thinking they would hold up their end. Sucker-me. I made multiple (5) 80 mile round trips to the dealership in a week, giving them ample opportunities to fix it, and they didn't do it. As soon as they got my check, everyone disappeared and started acting like they had no idea what the problems were that they were supposed to fix. There is no sin greater, no trespass more He||-worthy than wasting my time, and they did it repeatedly. One of the biggest issues I had was that there was a horrible vibration in the steering wheel that was clearly an alignment & balance problem. I asked repeatedly about getting this fixed, and it went nowhere. The CarFax report they gave me indicated they had serviced the vehicle and done an alignment/balance and replaced two tires. Well, after getting nowhere with them, I took it to Firestone to have the alignment and balance checked, and either they didn't do an alignment, or the guy that did it was drunk. The right front wheel caster was out 6 full degrees, and toe, caster, and steer ahead were also out on BOTH wheels. The tires couldn't be road force balanced, I had to buy 4 new ones, all told $1600. They also let the car leave the dealership with a MAJOR recall issue not addressed that they KNEW about, that could result in engine cutoff at highway speeds. So, I highly recommend nobody trust anything they say or do with vehicle service. And to any of the dealership employees reading this, DON'T BOTHER CONTACTING ME, I'm so angry, I honestly cannot guarantee safe behavior around you. I hope they enjoy whatever money they made, because they made an enemy for life, and I have a memory long as train smoke. More
by Mike De Arman
