Toyota of Fort Walton Beach

Brake Light Switch (Stop Light Switch Assembly) I own a 2005 Toyota Sienna XLE Limited. Around 2018 the vehicle stability control would suddenly arrest the rotation of one of the front wheels while own a 2005 Toyota Sienna XLE Limited. Around 2018 the vehicle stability control would suddenly arrest the rotation of one of the front wheels while going around a curve, especially if the van was going downhill. This was terrible in eastern Tennessee but intermittent in Florida. Toyota of Fort Walton Beach (Toyota of FWB) told me it needed to be constant to find the problem. As long as I avoided hill country, it was intermittent. Early last year I noted the cruise control failure warning would come on, intermittently, when the cruise control was on but not engaged. Then, late last year, after starting the engine, the transmission shift lever would not come out of Park. After a period of time, it would unstick. But the biggest annoyance for the last five years was the accelerator would periodically not change the gear or the speed of the van when pressed. This usually occurred soon after beginning to drive and would happen with gentle curves right or left when going up an incline. Again, Toyota of FWB cannot help until it is constant, say the service advisors. In January of 2020 a Toyota mechanic/technician thought the transmission was the cause so I had a new transmission put in. I picked up the van, drove a few miles and immediately returned. I told them the problem was still there. I was told it took a while for the computer to work with the new transmission. Then the pandemic occurred so we drove less. Meanwhile I felt the problem was slowly getting more frequent. On 5 Jan 2024 when I took my van into Toyota of FWB for an alignment, Robert, a Toyota technician, brought it around to me and happened to mention that he felt the shift lever stick in Park and that I might consider a new brake light switch. So, on 9 Jan 2024 I had Toyota put in a new Stop Light Switch Assembly. Now, for more than a month, the vehicle stability control has not startled us with suddenly braking one of the front wheels. For more than a month, the cruise control has not shown a failure light. For more than a month, the shift lever is easily moved out of Park. And, most importantly for me, for more than a month, whenever I push the gas pedal, the van accelerates – every time. Thank you, Robert at Toyota of FWB. May God bless. You have given me back my van. Parenthetically, these switches are $35 to $47 at Autozone, Advance Auto. Toyota charged $126.67. There are videos online showing how to replace it. Toyota charged $85 labor. But these costs are miniscule compared with a $5000 transmission and more than five years of progressive annoyance, apprehension, and insecurity. More

It’s sad that you think you can trust a company to stand behind their product but find out they couldn’t care less about a customer, they just want their money. If you want to be appreciated and valued as a behind their product but find out they couldn’t care less about a customer, they just want their money. If you want to be appreciated and valued as a customer, this is not the place. More

Worst service department I’ve ever experienced. All three visits I’ve made to this location were disastrous regarding timing. Oil change 2.5 hours… Unbelievable. Never again. All three visits I’ve made to this location were disastrous regarding timing. Oil change 2.5 hours… Unbelievable. Never again. More