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Toyota of Hollywood - Service Center

Hollywood, FL

4.3
1,285 Reviews

1,285 Reviews of Toyota of Hollywood - Service Center

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September 25, 2023

Went to Toyota of Hollywood to service my vehicle my experience their was very effective ,on point with the timing the process was quicker than I was told they even wash my vehicle after service I real More

by OSBOURNESHAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Metts
Sep 26, 2023 -

Toyota of Hollywood FL responded

We're so glad to know that you had a positive experience with us at Toyota of Hollywood. It's great to see our team was able to deliver efficient service and even exceed your expectations! We look forward to seeing you for future services, thank you!

September 25, 2023

They have a great team and provide excellent customer service. This is where I go every time I need to service my car. More

by kimberly_sanchez1
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Metts
Sep 26, 2023 -

Toyota of Hollywood FL responded

Kimberly, we're glad to know that you've had positive experiences with our team and service. We appreciate your loyalty and look forward to continuing to serve you in the future. If there's anything else we can do for you or any feedback on how we could improve your experience, please don't hesitate to let us know! Thank you, John Diaz - Service Manager - 954-893-4662

September 25, 2023

No complaints really. Wish my car was washed since I have the total care package tho. Everyone is very nice and polite. More

by ariagnes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Toyota of Hollywood FL responded

We appreciate your feedback and are glad to know our team at Toyota of Hollywood welcomed you with courteous professionalism! We'll take note of your car wash feedback. If there's anything else we can do for you, please let us know. Safe travels!

September 24, 2023

Brandon is always helpful and make sure I am always taken care of every time More

by steevesalomon09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Sylvestre
Sep 25, 2023 -

Toyota of Hollywood FL responded

Thanks for the review! We appreciate the kind feedback about Brandon and hope to see you again at Toyota of Hollywood!

September 24, 2023

David was GREAT! Best service guy around. Explains everything calmly and clearly. Thank you so much! More

by Blue🦋
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Toyota of Hollywood FL responded

Thank you for sharing a great review of David and the team! We appreciate your business and we hope to see you again at Toyota of Hollywood. Drive safely!

September 24, 2023

I had a great experience at Toyota Hollywood. I went in there with the goal of not leaving without a car, and they indeed made me leave with a brand new car More

by Bruno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Toyota of Hollywood FL responded

Bruno, we're delighted to know you had a great experience at Toyota of Hollywood and left with a brand new car! Thanks for choosing us.

September 24, 2023

Quick, easy, friendly, over the top excellent. Sebastian took car of my car and I would refer him to everyone! More

by maria colon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sebastian Marmolejos
Sep 25, 2023 -

Toyota of Hollywood FL responded

Maria, it's great to know that Sebastian provided excellent service at Toyota of Hollywood. We appreciate your recommendation and we're here for any future needs you might have!

September 24, 2023

I had a wonderful experience at Toyota. Isiah is great as always. He keeps me updated on the progress of my vehicle. He is a great employee, offers good customer service, and represents the More

by mariafoster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Toyota of Hollywood FL responded

Maria, we're so glad to know that Isiah continues to provide you with excellent service here at Toyota of Hollywood. We appreciate your kind words and look forward to assisting you in the future!

September 23, 2023

Good customer services, JC is the best, very attentive and on point. Thank you for the great service. More

by CRISTINA.DIAZ8805
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Toyota of Hollywood FL responded

Cristina, we're so glad to know that JC and our team provided you with excellent service here at Toyota of Hollywood. Thanks for your positive feedback!

September 23, 2023

Dishonest business practices combined with unacceptable time to do routine maintenance such as changing the oil on a vehicle is the beginning of an alarming trend and not a good relationship I wish to esta More

by demetri285
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Mitts
Sep 25, 2023 -

Toyota of Hollywood FL responded

We're sorry to read about your experience. It's important for us to provide efficient and honest service, so it's concerning that we've missed the mark here. We understand if you choose another provider but would appreciate a chance to discuss this further with you in hopes of improving our services moving forward. Please reach out at your earliest convenience. Thank you, John Diaz - Service Manager - 954-893-4662

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