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Toyota of Naperville
Naperville, IL
8,300 Reviews
The best product in the world won’t sell itself. The staff at Toyota of Naperville takes the reputation and reliability that Toyota cars and trucks have built over the years and added their own spin. With 40 years of automotive experience, customers who enter the Naperville, IL facility will be treated to a unique car-buying experience where their needs will be listened to and are the only thing that really matters. Toyota of Naperville is one of the highest rated dealers on DealerRater.com because they have the most professional staff that is full of knowledgeable sales people who take the time to understand the unique needs of each unique guest.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 8,300 reviews
July 17, 2024
Professional, caring, patient, thorough and personable at every level of the sales process. Thank you Toyota Naperville! every level of the sales process. Thank you Toyota Naperville! More
by Susan
Helpful July 17, 2024
Harvey was very experienced, knowledgeable, patient & easy to do business with. No high pressure. Zeke in business office...very professional, understanding, & helpful. High quality professionals and pro easy to do business with. No high pressure. Zeke in business office...very professional, understanding, & helpful. High quality professionals and products:-) More
by nancy.melewski
July 17, 2024
The Toyota team was really professional and helpful. Zach (manager) was super kind and reliable. He helped us obtain a really popular vehicle. Zach (manager) was super kind and reliable. He helped us obtain a really popular vehicle. More
by Dpapagi
July 17, 2024
David was great to work with. Plus we are very happy with our new Rav4 Plus we are very happy with our new Rav4 More
by Chris
Employees Worked With
July 17, 2024
Mike, and everyone we worked with at Toyota of Naperville, was very professional, helpful, efficient, and overall great to work with. I came back here for multiple purchases because of how great t Naperville, was very professional, helpful, efficient, and overall great to work with. I came back here for multiple purchases because of how great they are to work with. More
by tdcastro712
July 16, 2024
Mr. Richard Ponulak was very helpful and efficient in providing the information we needed. I'd love to work with him for my future car purchase. providing the information we needed. I'd love to work with him for my future car purchase. More
by Kyaw Thet
Employees Worked With
July 14, 2024
David was very knowledgeable throughout the whole process. He showed us every detail of the car, answered every question, and made the process of understanding the vehicle very easy. He was very kind process. He showed us every detail of the car, answered every question, and made the process of understanding the vehicle very easy. He was very kind and made it an easy decision to purchase this great car! More
by Katherine V
July 14, 2024
Great experience with this dealership and purchased a second car with our salesman Richard Ponulak. Great people, great dealership! Highly recommended. Also stopped by the service department for rout second car with our salesman Richard Ponulak. Great people, great dealership! Highly recommended. Also stopped by the service department for routine maintenance from the first car we purchased a year ago and they were extremely accommodating. The staff was truly exceptional and and overall great experience. We would buy from here again. More
by IrishM
July 12, 2024
The sales staff did a great job working with us. We did a couple of test drives. Bobby & a David answered all our questions and we would work with them again. We did a couple of test drives. Bobby & a David answered all our questions and we would work with them again. More
by paul.neidhart
Employees Worked With
July 11, 2024
David and Igor were great to work with, clear, transparent, and knowledgeable. They made the experience comfortable and we never felt pressured. Would definitely work with them again. transparent, and knowledgeable. They made the experience comfortable and we never felt pressured. Would definitely work with them again. More
by charliepollard
