Toyota of Orlando - Service Center

Manager didn’t care I just had some work done with Toyota of Orlando and total bill for 4-5 hours of work came to 2200. I talked with manager Mr. Emil pellino and he was I just had some work done with Toyota of Orlando and total bill for 4-5 hours of work came to 2200. I talked with manager Mr. Emil pellino and he was rude and didn’t care. The total cost for parts were 550. I told him that I felt taken because the service was done during hurricane Dorian. More

Quick and easy service Carlos was an amazing help with maintaining my car for me. Super happy to be leasing with Toyota of Orlando, can’t wait to lease another car in a coup Carlos was an amazing help with maintaining my car for me. Super happy to be leasing with Toyota of Orlando, can’t wait to lease another car in a couple years. More

Friendly, competent service. I needed service doe on my Kia Soul due to a recall on a part. The service was done within the time the advisor stipulated and the facilities were cle I needed service doe on my Kia Soul due to a recall on a part. The service was done within the time the advisor stipulated and the facilities were clean and comfortable...…..Can't complain about anything. More

Nice. Clean area to wait in and done in less than an hour. I thought I'd be there a bit due to they were busy. Clean area to wait in and done in less than an hour. I thought I'd be there a bit due to they were busy. More

Awesome Large dealership. Great shuttle service and quick service and Carlos the advisor was very helpful. I have nothing negative to say except free water bo Large dealership. Great shuttle service and quick service and Carlos the advisor was very helpful. I have nothing negative to say except free water bottles would been a nice touch like other Toyota dealerships I have been too. More

Carlos was very helpful . I am glad we were able to work together. He was professional and a good communicator. I appreciate his patience and expertise. . I am glad we were able to work together. He was professional and a good communicator. I appreciate his patience and expertise. More

20k mi service Timely efficient service! Carlos was wonderful my car was washed afterwards and it looked great. I appreciated the follow up call to make sure everyth Timely efficient service! Carlos was wonderful my car was washed afterwards and it looked great. I appreciated the follow up call to make sure everything was ok More

Criminal Business Practices Taking advantage of ESL customer Hideous abuse of the multi-point inspection. A customer that comes in for a simple TPMS light can leave being charged thousands of $$. No one shoul Hideous abuse of the multi-point inspection. A customer that comes in for a simple TPMS light can leave being charged thousands of $$. No one should give this dealership their business. When confronted about their abuse, Emil Pellino and Scott Lance showed no remorse for duping an ESL customer. Everyone should be ashamed of themselves. More

Great service Called to make an appointment, was taken in the same day. Greeted onntge drive by Shawn Alexander great advisor. Vehicle was done in 1 hr Called to make an appointment, was taken in the same day. Greeted onntge drive by Shawn Alexander great advisor. Vehicle was done in 1 hr More

replace brake pad bad service and doesn't help me to replace the brake pad, i dropped off my car for couple times because i heard the squeaking noise when i hit the bra bad service and doesn't help me to replace the brake pad, i dropped off my car for couple times because i heard the squeaking noise when i hit the brake, seriously service department can't help me to do replacement for brake pad. It was wasting my time to wait, at the end they told me there's no issue at all, they thought i was lying to them, i have an warranty and they should listen the customers when they have some issues. Now i'm going to use my money to replace the new brake pad. Thank you Toyota of Orlando, what a cheap dealer and worse service that i have experienced. More