We visited this dealership several times over a week looking for a car for our grand daughter. Ken Steele was our sales representative and he was very helpful during our visits. Ken worked with our cost and car type requirements and did not attempt to sell us on a vehicle that did not meet those requirements. Unfortunately, the hail storm hit the dealership just as we had narrowed our choice and we did not complete the purchase we were considering. However, we would strongly recommend the Toyota of Plano dealership and ken Steele as an excellent sales representative.