Ms. Hawileh spent over five hours listening attentively to my needs and wants enabling me to make the best possible choice in a car lease purchase. We focused on my budget and car requirements. I am a retired school teacher with a set amount of retirement income and a primary care provider for my elderly sister. Sama gave me a wide choice of the specific cars I was interested in buying. She was extremely patient and answered a myriad of questions demonstrating her detailed knowledge of everything from the engine, fuel economy, maintenance, performance ratings and even clear instructions on how to set the Sirius Radio. She helped me remove items from my previous leased auto. I hope Toyota will recognize what a great sales person you have. The next time I qualify for a lease purchase, I will go to Sama Hawileh - she is an exemplary sales person and a definite asset to Toyota of Plano.