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Toyota of Plano
Plano, TX
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Forkan Siddique was great! His follow-up was excellent. I am very happy with his service. He helped me resolve the issues with the car. His follow-up was excellent. I am very happy with his service. He helped me resolve the issues with the car. More
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Great Job! I am very thankful for the team that helped me out. You guys were very understanding and helpful throughout the entire processZ. You guys are awesome I am very thankful for the team that helped me out. You guys were very understanding and helpful throughout the entire processZ. You guys are awesome More
Miss Karen For the WIN!!! Thank you so much Karen for all of your hard work. I'm particular, have a lot of questions, and overall need attention to detail from who we do busine Thank you so much Karen for all of your hard work. I'm particular, have a lot of questions, and overall need attention to detail from who we do business with. You hit it on every single level, with ease. The entire crew was extremely professional and the antithesis of what some people expect a car purchase to be like. These folks have taken customer service to the top. Thanks again, Karen. You made a difference to us. -Melody and Michael More
Good service I took my wife’s RAV4 in for 10000 mile service. They did excellent job. Waiting area better than most competitors. Service was done quickly I took my wife’s RAV4 in for 10000 mile service. They did excellent job. Waiting area better than most competitors. Service was done quickly More
Great team I’ve just purchased a certified Toyota at Toyota of Plano. Great service and knowledgeable staff. I was able to negotiate a good deal. This is my seco I’ve just purchased a certified Toyota at Toyota of Plano. Great service and knowledgeable staff. I was able to negotiate a good deal. This is my second purchase at this dealership. I worked with sales manager Jacoub Queini and he was very helpful. Thanks again! Lida. More
They made buying a car super easy. Ethan and Alex made the decision to buy a new car super easy, which I found crucial to the overall experience as a first-time buyer. I honestly didn't Ethan and Alex made the decision to buy a new car super easy, which I found crucial to the overall experience as a first-time buyer. I honestly didn't wake up in the morning thinking I was going to do something as crazy as buy a new car. I originally set up an appointment with Alex just to see how much my '05 Highlander would get me in trade-in value. After spending some time with Ethan going over the benefits of investing in a new car (right down to the personal finance level), I couldn't help but feel more and more comfortable with the idea. He avoided the textbook hard-sale approach where money is the end goal and instead connected with me on a more personal level to give me the best possible option. After a quick test drive and a rundown of my financing options, I knew signing was the right call. The finance manager, Francisco Perez eased my mind further by giving me a full breakdown of everything I'm getting with the new car and everything I'm paying into. Long story short, these guys are the dream team and I would not hesitate going back to them when I do my next trade-in... More
Top notch customer service! I believe that the true test of customer service and management is an angry customer. Recently I was that angry customer, I demanded to see the servic I believe that the true test of customer service and management is an angry customer. Recently I was that angry customer, I demanded to see the service manager and was introduced to Noel. Not only did he listen and sympathize but I felt he truly cared about my happiness as a customer. He found a solution to the issue quickly, and even followed up with a phone call the next day to make sure I was still in good spirits. Thank you Toyota of Plano, you have just earned a customer for life! More
Made my day I highly recommend her, my experience was positive, professional and prompt. She's very friendly and she always carries that charm. Easy to work with I highly recommend her, my experience was positive, professional and prompt. She's very friendly and she always carries that charm. Easy to work with and very patient. More
Wade Taylor is professional and full of Toyota knowledge! Thank you Wade for explaining more then once what each feature does. We love our Red Rav4. is professional and full of Toyota knowledge! Thank you Wade for explaining more then once what each feature does. We love our Red Rav4. More
Happy Camry Owner Bucks Mishra and Jose Campos made buying my new Camry a pleasant experience. They were both very kind to spend time with me a week later to answer al Bucks Mishra and Jose Campos made buying my new Camry a pleasant experience. They were both very kind to spend time with me a week later to answer all my questions. My new car has a lot of technology that is new to me so their ongoing support is very much appreciated. More