Toyota of Plano

Fast and Efficient Service Had very fast and efficient sales process with the Plano team. Bucks did a great job of having cars ready for review prior to my appointment and knowl Had very fast and efficient sales process with the Plano team. Bucks did a great job of having cars ready for review prior to my appointment and knowledgeable of all features. Process was painless. In and out same day with my new truck and can't beat that. Highly recommend Bucks and her team... More

Great customer experience Bucks has been very helpful and made sure the transaction went smooth. She has been very informative and was able to guide through the business. Bucks has been very helpful and made sure the transaction went smooth. She has been very informative and was able to guide through the business. More

Sales and Finance Depts great - except for wait between them Great experience with sales and financing depts. But they need more financing staff. There was a 3 hour wait between deciding to buy and meeting with Great experience with sales and financing depts. But they need more financing staff. There was a 3 hour wait between deciding to buy and meeting with very courteous finance specialist. I was tempted to leave. Folks have probably lost some sales if this happens often. Bottom line - hire more staff in finance. One small thing - Fuel gauge was on E when we test drove. When the car was made ready to go it was only filled up half way. I don't think a full tank was part of our deal, but 1/2 a tank only? Why not fill it up? That was weird. Otherwise it was excellent and I've already told 2-3 people about my great experience. More

Fast and hassle free transaction We had a great experience getting our Tundra with Bucks.Our transaction became smooth,hassle free and fast.She helped us in every aspects of our buyin We had a great experience getting our Tundra with Bucks.Our transaction became smooth,hassle free and fast.She helped us in every aspects of our buying experience.We will definitely recommend her and the branch to our friends.Hopefully we will get our third vehicle with Bucks again. More

Maintenance service My service adviser , Katherine, was very efficent and thorough! She was kind enough to make sure the work was done and walked me through the complete My service adviser , Katherine, was very efficent and thorough! She was kind enough to make sure the work was done and walked me through the completed work! I appreciated that! I am concerned about the price of the service! I had a coupon that stated the work would be done for less! More

Good experience I normally hate dealerships because it feels like they are trying to give you the old rope a dope but Bucks Mishra listen to what I wanted and even wh I normally hate dealerships because it feels like they are trying to give you the old rope a dope but Bucks Mishra listen to what I wanted and even when there was a mix up she quickly helped me find a car. Plus she was very sweet to my little girl More

Great customer service! Mr. Ali is an outstanding sales person. He makes the customer feel like he or she is the most important person there. It was a pleasure making busines Mr. Ali is an outstanding sales person. He makes the customer feel like he or she is the most important person there. It was a pleasure making business with him. He is patient, detailed and very helpful. He is one of the reasons I will continue to come back. Toyota of Plano is out of my way, but without hesitation I can say that gladly I will continue to work with Mr. Ali. The customer service is above all others! More

It was excellent! Everyone I dealt with had excellent customer service. Judy Derms was very attentive. I am very pleased with Toyota. I will recommend this Dealership Everyone I dealt with had excellent customer service. Judy Derms was very attentive. I am very pleased with Toyota. I will recommend this Dealership. Thank you. More

Greatest Saleman I just bought a brand new CHR from Joe Salazar with Toyota of Plano. Joe was such a professional and an all around great salesman. He gave me a phen I just bought a brand new CHR from Joe Salazar with Toyota of Plano. Joe was such a professional and an all around great salesman. He gave me a phenominal amount of information during my test drive. He was patient and answered all my concerns and questions. It made my buying a car a pleasant experience. Even after all the paperwork was completed and I was set to go Joe took the time to go over all the buttons and even set up my music so that I had an ease of mind that I would know how to access all the new features that I had not had on my old car. Need a new car? I highly recommend Toyota of Plano and if you are lucky you will get Joe to sell you a new car. More

Perfect service! Judy Deems is knowledgeable, professional in her job. Toyota is blessed to have her. She tells you what you need to have done, and always checks the p Judy Deems is knowledgeable, professional in her job. Toyota is blessed to have her. She tells you what you need to have done, and always checks the past maintenance visits. It's always a joy to see her. More