Toyota of Plano
Plano, TX
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I would rate it zero if it were possible. I went there for an oil change yesterday and they did their "30 point" inspection. I was told I needed almost $4500 in front end repairs. I took my 2 I went there for an oil change yesterday and they did their "30 point" inspection. I was told I needed almost $4500 in front end repairs. I took my 2017 Highlander to Plano Tire & Auto today and they told me that NONE of the repairs were necessary - NONE !!! Toyota of Plano is a bunch of xxxxxxxx who are trying to steal as much as possible from their customers. They should be put out of business for fraud. More
Today marks my sixth service with Toyota of Plano Service Department. I got my 5,000 mile free warranty work done which consists of tire rotation, oil and oil filter change, and their multi point inspection. Department. I got my 5,000 mile free warranty work done which consists of tire rotation, oil and oil filter change, and their multi point inspection. I checked in a few minutes before my appointment time at 12:30. I was met with a prompt friendly Service Representative. I was on my way by 1:30. If you need your oil changed and a quick check on the multi point service work don’t hesitate to use this location. I own different new cars and they service them here. Every oil change has taken no more than one hour and maybe a few minutes more but never longer than that. The entire service team from top to bottom executes with precision in my opinion. They have their system and plan down and they execute it perfectly. I strongly recommend you check this team out. More
The service is timely. They keep their word about promised time frames and options. And they dont continue to bug me about trade ins. They keep their word about promised time frames and options. And they dont continue to bug me about trade ins. More
Service was provided in promised time frame and exceeded my expectations. The Tech was professional and communicated throughout the process. I took advantage of the tire sale and replaced all 4 tires. my expectations. The Tech was professional and communicated throughout the process. I took advantage of the tire sale and replaced all 4 tires. More
I just had my 2012 Tacoma serviced here, best and easiest transaction I've had at any auto dealer! Travis and his co-workers were very responsive, polite, and did an excellent job. Also they, unlike most, ga transaction I've had at any auto dealer! Travis and his co-workers were very responsive, polite, and did an excellent job. Also they, unlike most, gave it back to me without any handprints, grease, dirt, or displaced contents! I even found that they fixed a faulty tire sensor without charging me, and I hadn't even mentioned it. Thank you!! More
Great service department. Cassie is the best!! Everything was very timely. I didn’t have to wait in line at all for an advisor or checking out. Cassie is the best!! Everything was very timely. I didn’t have to wait in line at all for an advisor or checking out. More