Toyota of Plano

Ismail and Jay are a great team I visited the Toyota of Plano dealership with looking at the Highlander in mind and asked to see the leasing salesperson Jay Lee. Jay was very friend I visited the Toyota of Plano dealership with looking at the Highlander in mind and asked to see the leasing salesperson Jay Lee. Jay was very friendly and helpful and introduced me to Ismail his assistant since he was already with another customer. Ismail was very helpful and spent a great deal of time in locating the type of Highlander that I was interested in buying. He answered all my questions and convinced me to make the deal very quickly. My experience with both Ismail and Jay were wonderful; and enjoyable. More

Excellent Service Anwar is an excellent dealer, though he is very busy with several customers calling and waiting on him, he took his valuable time, without any rush, s Anwar is an excellent dealer, though he is very busy with several customers calling and waiting on him, he took his valuable time, without any rush, showed us all types of cars we want to see, took us around the site explaining the deals. We drove out with wonderful 2015 corolla S. Thanks to Anwar. I would definitely recommend him to anyone who wants to buy a new car. More

Kal Saved the day Kal Mian at Toyota of Plano put a deal together for me on the last day of the month when a special rebate was about to expire. He did everything he c Kal Mian at Toyota of Plano put a deal together for me on the last day of the month when a special rebate was about to expire. He did everything he could to make sure I received everything that was important to me. He saved the day because another dealership I had spent two days negotiating with ended very badly just an hour before coming over to see Kal. Kal even beat the deal that I would have accepted at the other dealership and made the whole process painless. I would highly recommend working with Plano team. Buying a car can be a very stressful experience and Kal clearly explained everything to me and work to made the best deal for me. More

Excellent Sales representative Friendly & Knowledgable sales representative, Francisco Perez given lots of advises and tried his best to find the best interest for the customer. A Friendly & Knowledgable sales representative, Francisco Perez given lots of advises and tried his best to find the best interest for the customer. Also the helpful finance guy has tried his best to satisfy my needs. Many thanks and appreciate to both of them. More

Exemplary service Moe was a pleasure to deal with. It was my second time in to the dealership and Moe followed up when he said he would, and did everything he said he w Moe was a pleasure to deal with. It was my second time in to the dealership and Moe followed up when he said he would, and did everything he said he would. He made the buying experience very enjoyable. If you are thinking about buying a Toyota, I highly recommend going to Toyota of Plano and dealing with Moe. Exemplary service from an exemplary guy! More

Great experience in buying the car Dealers are super nice and very honest. They gave me up front deal that other dealers couldn't match. Financial officers weren't as nice but still p Dealers are super nice and very honest. They gave me up front deal that other dealers couldn't match. Financial officers weren't as nice but still polite. I'd recommend my friends to go to this dealership for their car purchases. Main dealer I dealt with was Sean Li and he was very professional throughout the process and very open with me. Faz Imam who I think is Sean's manager also was very professional and patient throughout the dealing process. Great dealing experience on getting my Camry and I'd go back to them on my next Toyota purchase. More

quick, easy and painless. Moe Rezaei was a fantastic salesman to work with. He was kind, patient, knowledgeable and most important, non-pushy. He created an easy going non-inti Moe Rezaei was a fantastic salesman to work with. He was kind, patient, knowledgeable and most important, non-pushy. He created an easy going non-intimidating atmosphere that made the whole process swift and comfortable. More

Speechless, really, speechless! Moe Rezaei is an excellent sales person. He is very informative and not only he worked around our budget, but he also got us a better deal! We came in Moe Rezaei is an excellent sales person. He is very informative and not only he worked around our budget, but he also got us a better deal! We came in to only acquire information but with the way he dealt with us and explained everything in detail, we couldn't say no to the deal he gave us. I really never spend time in writing reviews, unless they are negative reviews, however, Moe really deserves the best! He spent an extra 2 hours with us (after-work hours), he stayed with us until 10:30PM!!! We visited many dealers around the area and never had Toyota as one of our choices, but we couldn't reject what we were given. He is the guy to go for if you want a Toyota, he will help you around your budget and get you the best deal, we both left happy with how everything ended. We highly recommend Moe for anyone who is looking for a smooth transaction filled with information. More

Wow!, what turn around. Impressive! To begin, I do not normally post reviews but this experience deserves my time. Ismail has a great attitude and really tries to make the deal happen. To begin, I do not normally post reviews but this experience deserves my time. Ismail has a great attitude and really tries to make the deal happen. He has excellent customer service skills, great personality and fun to work with. He goes out of his way to show you what you think you are buying and offers suggestions to reach the customer's satisfaction. I also believe Ismail strives to get the deal to closing as efficiently as he can. On my first visit to the dealership, I felt I was caught in the "old school" tactics (games) of "if the potential customer is here at the dealership, then make them wait". Which should change in this day and age. The customer should be in control not the dealership, IMHO!! We did not come to an agreement to reach a sales closure on that visit. I was not a "happy camper" upon departure from the dealership. The following day I received a follow-up email from Ismail asking for feedback and asking if there was anything he could do so that we could make a purchase. I responded and after several email exchanges I am "Happy" to say I am am a proud owner of a new Toyota. My experience during the second visit to the dealership was a total 180 turn-around from the first visit. Truly impressive, kudos!! In closing and based upon this lengthy rant I would definitely recommend Toyota of Plano!!!! More

Good long-distance purchasing experience I worked with Carlos Lazo (and Shane House) over a period of several weeks and negotiated a fair price via email. Both Carlos and Shane answered al I worked with Carlos Lazo (and Shane House) over a period of several weeks and negotiated a fair price via email. Both Carlos and Shane answered all my inquiries, followed up on all my requests, and were extremely patient during the process. Carlos went above and beyond, even fielding some of my phone calls on his off days. After agreeing on a price Carlos helped me manage the 3rd party on-site pre-purchase inspection and notified me immediately when it was complete. Carlos was an excellent host during my time at the dealership and made me feel very comfortable with my purchase. Tony Yazbeck knocked out the paperwork quickly, getting me in, out, and on the road in no time. The title was sent quickly, and arrived at my residence in less than a week. The only issue I experienced was securing all of the signed documentation I requested (i.e. a legally enforceable purchase agreement) prior to flying in to finalize the purchase and pick up the vehicle. Overall I am very pleased with my experience. More