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Toyota of Richardson

Richardson, TX

4.8
2,583 Reviews
Toyota of Richardson online, located in the North Dallas area offers Internet Specials on new and pre-owned Toyotas. Quick and easy quotes. We have a great selection of new cars, new trucks and pre-owned vehicles including Toyota certified. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to provide an exceptional experience, be considerate of your time and supply all the information you are seeking. Our trained professional staff awaits the opportunity to meet you. Whether you are considering a New Toyota, quality Pre-Owned vehicle or need to use our Service, Parts or Body Shop, you've come to the right place.
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1221 N Central Expressway

Richardson, TX

75080

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Showing 2,583 reviews

November 30, 2018

IToyota Tundra 1794 cre-Max Edition I really appreciated the professionalism and curtesy displayed by everyone that assisted me with my new Toyota Tundra. purchase! Would suggest that More

by Dagus1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Syed Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Bostley, Josh Akridge, Alexis Prochnow
Dec 04, 2018 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Jonathan Glasscock, Customer Loyalty Manager

November 29, 2018

Service dept Lee is very personable and is always willing to take time to answer my questions. I appreciate that there is no delay in completing the service do More

by Vbish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2018 -

Toyota of Richardson responded

Glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

November 26, 2018

Tracy Brown made our car buying experience a wonderful exper It was great! We traded our old car for a newer one at a great price. Tracy and Mahamad were extremely efficient and friendly. It was a more truthful More

by Virginia123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracy Brown
Nov 29, 2018 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Jonathan Glasscock, Customer Loyalty Manager

November 24, 2018

Great service as always! They provide great service all the time. Service advisors always give you annaccurate status! Vehicle is always in great condition after service! I wi More

by John P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jermy Harper
Dec 21, 2018 -

Toyota of Richardson responded

Glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

November 23, 2018

Great& professional This place is so perfect, everyone is polite, respectfull, friendly and professional, they just take care of you the way you want, if you go there a More

by AHMADYMOHAMMADRAFI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Holloman, Matt Grier
Dec 21, 2018 -

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

November 23, 2018

Most horrible experience buying a car Couldn’t believe how horrible this buying experience was - too many specifics to mention, but I have a car I did not want. They also sent 2 loans to T More

by Buyer1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Derrell Pinnock
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Lowe, Tracy Brown, Jeff Grettner
Nov 29, 2018 -

Toyota of Richardson responded

Hello, we take customer satisfaction very seriously here at Toyota of Richardson, and we’d love to hear more about your experience. Please reach out me, Jonathan Glasscock, at jglasscock@toyotaofrichardson.com

November 22, 2018

Excellent service I have used the Toyota Service Center for years and have always had a pleasant experience. The customer service is excellent. Employees are friendly a More

by Lalemoh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CC Sirle
Dec 21, 2018 -

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

November 21, 2018

Awesome service Thomas made sure I understood everything I needed to know about my paticular service. He went above and beyond to complete the repair in a timely mann More

by FuelAddict1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas pablo
Dec 21, 2018 -

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

November 21, 2018

Best service ever. Lee is the best In and out fast. And all done right. Kept me updated. And the price was just what they quoted me. Treated like they wanted me back More

by Happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2018 -

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

November 20, 2018

Fantastic service He helped me alot in picking the car and working out a fair price for the car. I look forward into doing business with this dealership More

by KThanh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Xuong Luu
Dec 21, 2018 -

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

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