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Toyota of Richardson - Service Center

Richardson, TX

4.9
1,012 Reviews

1,012 Reviews of Toyota of Richardson - Service Center

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May 08, 2024

Chris was great checking in the car. Fantastic performance. 🎭 car was ready very quickly. Thank you More

by Ironchef58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris service department.
May 13, 2024 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that the service team could help. Please let us know if you need anything else. --Maria Arenas, Customer Relations Manager

May 07, 2024

Fast service good customer service I like it i recommend Toyota Richardson for your service More

by Daniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Toyota of Richardson responded

Thank you for the kind words, Daniel! I am happy to hear that the service team could help. Please let us know if you need anything else. --Maria Arenas, Customer Relations Manager

May 06, 2024

Casey assisted and explained to me well what services are needed for my car and how those car services help to keep my car in great condition. More

by Van
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Stinger and Harold (the shuttle driver)
May 06, 2024 -

Toyota of Richardson responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

May 06, 2024

This has been my preferred service dealer for many years. I greatly appreciate that there are no hard sales. You keep the customer well informed of vehicle needs, allowing the customer to make the decision More

by victoria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Toyota of Richardson responded

Thank you for the kind words, Victoria! I am happy to hear that the service team could help. Please let us know if you need anything else. --Maria Arenas, Customer Relations Manager

May 06, 2024

They were Quicken efficient and politely brought my car right to me when finished since I’m handicapped More

by Lnss54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
May 06, 2024 -

Toyota of Richardson responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

May 05, 2024

Great service, always reliable and helpful. Answered questions. Would recommend to a friend for sure. More

by bp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Toyota of Richardson responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

May 03, 2024

First time experience I’d say met my expectations! My advisor Michael answered all my questions and let me know what was needed without pressuring me into services! More

by Natty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Albiso
May 06, 2024 -

Toyota of Richardson responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

May 03, 2024

Gerad did an excellent job of explaining the needs for my vehicle, those that should be handled immediately and those that could wait for the short term, if that is what I wanted. More

by gobeatey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : gerard
May 06, 2024 -

Toyota of Richardson responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

May 02, 2024

Fast service. Every one courteous and helpful. The worksheet showed everything was checked, But only one I checked was the tire pressure. The check indicated the t More

by Billpenner
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
Unknown
May 06, 2024 -

Toyota of Richardson responded

Thank you for taking the time to rate us. We're always striving to improve, and we'd like to hear more about your experience. To tell us more, you can contact me, Maria Arenas, Customer Relations Manager, at MArenas@vtaig.com.

May 01, 2024

I came to get my car serviced and was met with friendly staff and a fast turn around. More

by madalyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
casey
May 01, 2024 -

Toyota of Richardson responded

Thank you, Madalyn! I am glad to hear our team member left a great impression. Please let us know if you need anything in the future. --Maria Arenas, Customer Relations Manager