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Toyota of Richardson - Service Center

Richardson, TX

4.9
1,422 Reviews
Call Service Center (972) 201-9228

1,422 Reviews of Toyota of Richardson - Service Center

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November 25, 2024

They did what I asked and no more. The car rides better than when it was new. They fixed a problem that has existed since new. More

by Whitsai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2024 -

Toyota of Richardson responded

Thank you for your fantastic review! We're thrilled to hear that we were able to address the issue that had been bothering you and that your car now rides better than ever. We take pride in delivering the results our customers expect, and we're so happy we could meet your needs. If you need anything else in the future, don't hesitate to reach out!

November 24, 2024

Benito was honest and very prompt Arranged for a ride for me. Everything was done in timely manner More

by Sandhya Deshpande
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito
Report | Print
Nov 26, 2024 -

Toyota of Richardson responded

Thank you for sharing your experience! We're so glad to hear that Benito provided you with honest and prompt service, and that your ride was arranged smoothly. We strive to make every visit efficient and hassle-free, and we're happy to know we succeeded. We look forward to assisting you again in the future!

November 23, 2024

The only place I would trust for my car. care. Thank you for your service. More

by gangel79
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 26, 2024 -

Toyota of Richardson responded

Thank you so much for your kind words! We're honored to be your trusted choice for car care. It’s always a pleasure to provide you with the best service, and we look forward to continuing to meet your needs in the future!

November 22, 2024

Lee did a great job, very, quick, personable and straightforward. Helped make my visit smooth and easy More

by Elijah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2024 -

Toyota of Richardson responded

Thank you for your fantastic 5-star review! We're so glad to hear that Lee provided quick, personable, and straightforward service, making your visit smooth and easy. We truly appreciate your feedback and look forward to assisting you again in the future!

November 22, 2024

Benito, was excellent in taking care of my request. The service was quick and amazing. More

by pragathivyna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benito
Report | Print
Nov 25, 2024 -

Toyota of Richardson responded

Thank you for your wonderful 5-star review! We’re so glad to hear that Benito took great care of your request and provided quick and amazing service. We truly appreciate your feedback and look forward to serving you again in the future!

November 21, 2024

I received an excellent customer service and good recommendations for my ca service. Thank you More

by helenjo2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2024 -

Toyota of Richardson responded

We're thrilled to hear that you received excellent customer service and helpful recommendations. We strive to provide top-notch service to all our customers. Thank you for choosing us!

November 21, 2024

Have been using Toyota of Richardson since 1999. Always have professional service, done in a timely manner. I totally depend on service advisor Lee Schuster to keep my vehicles in great running ord More

by Just Kenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2024 -

Toyota of Richardson responded

We're delighted to hear that you've been a loyal customer since 1999! It's wonderful to know that Lee has consistently provided excellent service and kept your vehicles in top condition. We value your long-standing trust and look forward to continuing to serve you in the future.

November 21, 2024

Grait team, thank u for your attention to me, I hope to see u again soon More

by edmon6031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo
Report | Print
Nov 25, 2024 -

Toyota of Richardson responded

Thank you for your wonderful 5-star review! We’re so glad to hear you had a positive experience with our team. It was a pleasure assisting you, and we look forward to seeing you again soon. Thank you for choosing us!

November 20, 2024

Every person I dealt with was very professional and personable. Eduardo was very helpful regarding the condition of my vehicle and what I needed to do to keep my car in tip top shape. More

by esartain68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo
Report | Print
Nov 21, 2024 -

Toyota of Richardson responded

Thank you for sharing your experience! We're so glad to hear that Eduardo was able to assist you and provide helpful advice on maintaining your vehicle. It's great to know that you felt well taken care of by our professional and personable team. If you ever need anything else, don't hesitate to reach out. We look forward to serving you again!

November 20, 2024

I’ve been a customer of Toyota of Richardson for about 4 years now and they deliver great customer service consistently and their maintenance technicians deliver the highest quality work. I highly recommend More

by Joshua.calderon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan
Report | Print
Nov 21, 2024 -

Toyota of Richardson responded

Thank you so much for your kind words and continued trust! We're thrilled to hear that you’ve had consistently great experiences with our customer service and maintenance team. We truly appreciate your recommendation and look forward to serving you for many years to come! If there's anything else we can do for you, don’t hesitate to reach out.

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