685 Reviews of Toyota of Santa Fe - Service Center
The whole place seemed really busy but the customer interactions were friendly and courteous and the wait was tolerable. I trust Toyota to take care of my vehicle. interactions were friendly and courteous and the wait was tolerable. I trust Toyota to take care of my vehicle. More
Explanation of work was clear, work was done properly and in a timely manner. People were friendly and courteous, as always. I'm always well satisfied. in a timely manner. People were friendly and courteous, as always. I'm always well satisfied. More
Joe Sanchez is the best! He works hard to establish a personal relationship & is like a good friend who looks out for my best interests. I appreciate that Joe accepts responsibility for his mistakes & do personal relationship & is like a good friend who looks out for my best interests. I appreciate that Joe accepts responsibility for his mistakes & does his best to make amends. More
Carl Martinez went above and beyond to fit me in late in the day when we were trying to leave on vacation. I can't say enough good things about him, Frank, and Mario in fixing my issue within an hour of arr the day when we were trying to leave on vacation. I can't say enough good things about him, Frank, and Mario in fixing my issue within an hour of arriving at the dealership. Kudos to all for a superb commitment to the customer. More
This is the best dealership in New Mexico by far! I only recommend Toyota Of Santa Fe to my family, friends, and colleagues. Buddy, Carl, Frank and the Toyota team is exceptional! recommend Toyota Of Santa Fe to my family, friends, and colleagues. Buddy, Carl, Frank and the Toyota team is exceptional! More
Had a great service experience. Courtesy driver is the absolute best!!! Work on vehicle was done quickly and staff was courteous and kind. Will be back for future service needs. absolute best!!! Work on vehicle was done quickly and staff was courteous and kind. Will be back for future service needs. More
Outstanding customer service and for the trustworthy advise and mechanical service I receive in my vehicles. I wouldn’t go anywhere else. Thanks Paul and Carl! advise and mechanical service I receive in my vehicles. I wouldn’t go anywhere else. Thanks Paul and Carl! More
Absolutely outstanding service, from making the appointment to driving away. I literally asked if they were under new management in the last few years, it was so consistently excellent! Every per appointment to driving away. I literally asked if they were under new management in the last few years, it was so consistently excellent! Every person I interacted with was kind, helpful, knowledgeable and prompt. Very impressive. More
Excellent service, prompt attention, courteous shuttle driver...No complaints at all!! My Prius just keeps chugging along. I have consistently used Toyota Service Dept. because my car has been dependable driver...No complaints at all!! My Prius just keeps chugging along. I have consistently used Toyota Service Dept. because my car has been dependable and peppy because of their attention to detail and overall good quality workmanship... More
A different experience from one a couple of weeks earlier where my routine oil change took over 2 hours and the staff was inattentive. Thus time the service was prompt, the staff was cordial and informative. where my routine oil change took over 2 hours and the staff was inattentive. Thus time the service was prompt, the staff was cordial and informative. I suspect and appreciate that these opportunities to write reviews, yield results and improvement in service. Someone is reading these, paying attention to constructive criticisms and making improvements . Good quality control and quality improvement resides at Toyota of Santa Fe. More