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Toyota of Scranton

Scranton, PA

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Employees
Reviews
Vehicles
4.7
5,553 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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3400 N Main Ave

Scranton, PA

18508

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Showing 5,554 reviews

August 23, 2025

When servicing my truck, I always wait. Hailee always keeps me informed as to the progress and approximate finish time. overall the wait time is reasonable and service is good. More

by epags1291
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hailee Politz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 22, 2025

It's clean and efficient. The prices of tires and services are way too high though. More

by MMADEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Grieco
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 22, 2025 -

Toyota of Scranton responded

MMADEL, Thank you for your 4-star review and for noting the cleanliness and efficiency of our dealership. We understand your concerns regarding tire and service pricing. Please know we strive to provide quality parts and service to ensure your vehicle’s safety and performance, and we’ll share your feedback with our management team. We appreciate your business and hope to continue serving you. Warm regards, The Service Team Toyota of Scranton

August 22, 2025

My husband and I bought our Rav 4 at Toyota Scranton. LOVE the dealership and everyone that works there especially Andrew. Stephanie McNair is AWESOME and so helpful with all of our questions and kee More

by sbkoerber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie McNair
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 21, 2025

excellent dealership, made my experience very easy and the continued support I've received since I purchased my car has been more than I have gotten at any other dealership. I would highly recommend them More

by DEADBEAT456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Hedden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 22, 2025 -

Toyota of Scranton responded

DEADBEAT456, Thank you so much for your kind words and recommendation! We’re thrilled to hear your experience was easy and that our continued support has stood out compared to other dealerships. Providing lasting care for our customers is what we strive for, and we’re grateful for your trust and recommendation to family and friends. We look forward to being here for you whenever you need us! Take care, The Toyota of Scranton Sales Team

August 21, 2025

Very Easy to Deal with they have all our Buisness and we will pass it on to Friends and Family. Thank you The Piazza's More

by JOHN@PIAZZAMARINE.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Bellas
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Aug 21, 2025 -

Toyota of Scranton responded

Thank you, Piazza family! We’re so grateful for your trust and loyalty. It means a lot to know we’ve earned all of your business, and we truly appreciate you sharing your experience with friends and family. We look forward to continuing to provide you with excellent service for years to come! Warm regards, The Sales Team Toyota of Scranton

August 20, 2025

I have a transmission issue with my Highlander. David went out of his way to assist me even though the vehicle is out of warranty. The dealership worked with Toyota to get me some relief on the co More

by GEOMONAGHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 20, 2025 -

Toyota of Scranton responded

GEOMONAGHAN, We’re so glad to hear David was able to go above and beyond for you. Even with your Highlander being out of warranty, it’s great that our team could work with Toyota to provide some assistance on the cost. We truly appreciate you sharing your experience and will be sure to recognize David for his outstanding support. Warm regards, The Service Team Toyota of Scranton

August 16, 2025

Stephanie was informative and personable. She tells me what has to be done and the cost. More

by VAUGHN758
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie McNair
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2025 -

Toyota of Scranton responded

VAUGHN758, Thank you for sharing your feedback! We’re glad to hear Stephanie was both informative and personable. It’s great that she explained what needed to be done and provided clear details on the cost. We’ll be sure to pass along your kind words to her! Warm regards, The Service Team Toyota of Scranton

August 15, 2025

The service representative was professional, and kept me informed. The work was completed in the time frame estimate. I was treated with respect and will happily continue to do business with Toyota of Scr More

by dorrson99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
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Aug 16, 2025 -

Toyota of Scranton responded

dorrson99, Thank you for your kind words! We’re happy to hear our team kept you informed and completed the work on time. It’s wonderful to know you felt respected throughout your visit, and we truly appreciate your continued trust in Toyota of Scranton. We look forward to serving you again! Warm regards, The Service Team Toyota of Scranton

August 14, 2025

Great service, they always take care of my car. Drop-off or staying with the car, either way it's done quickly and well. More

by TIMOTHY.PAWLOSKI
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Palmigiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 15, 2025 -

Toyota of Scranton responded

TIMOTHY.PAWLOSKI, We’re so glad to hear you can count on us to take great care of your car, whether you drop it off or wait with it. Thank you for your trust and loyalty Take care, The Service Team Toyota of Scranton

August 14, 2025

Jason is awesome sauce ! Very helpful and gets the job done …excellent customer service ..THANK YOU JASON !! More

by mozina23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Palmigiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 15, 2025 -

Toyota of Scranton responded

mozina23, We couldn’t agree more—Jason is awesome! We’re thrilled to hear he was so helpful and provided excellent customer service. We’ll be sure to share your kind words with him. Thank you for choosing Toyota of Scranton! Take care, The Service Team Toyota of Scranton

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