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Toyota of Scranton

4.3

729 Lifetime Reviews

3400 North Main Ave , Scranton, Pennsylvania 18508
Call (570) 489-7584

Top Reviewed Employees

Bonnie Weber, Service Professional, Toyota of Scranton

Bonnie Weber

Service Professional
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Brenda Willis, Lead Assistant Service Manager, Toyota of Scranton

Brenda Willis

Lead Assistant Service Manager
4.4
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Amanda Tucker, Business Development Professional, Toyota of Scranton

Amanda Tucker

Business Development Professional
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Jenna Sledzinski, Finance Professional, Toyota of Scranton

Jenna Sledzinski

Finance Professional
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.

Latest Reviews

May 29, 2017

"BEST DEALERSHIP EVER! "

- aroccograndi

Toyota of Scranton is BY FAR the best dealership I have dealt with! I had been to Motor World previously, which was essentially a waste of time, Toyota of Scranton is better priced, better staff, and an all around more enjoyable car buying experience. The staff at Toyota of Scranton are AMAZING and helped me with everything from the time I began to inquire about a new vehicle. The place is clean and comfortable and the Dunkin Donuts inside makes any waiting much more enjoyable. DEFINITELY come check them out!!

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Employees Worked With

Andrew

February 17, 2017

"Become so typically corporate."

- tmtez1962

At one time when this dealership was Richard Toyota. They were good. You could rely and trust them That has changed drastically. Had issues with 2 recalls. Wish I never replied to the recall notices. First a part was needed for the read end that caused a loud growling noise while coasting and or braking. They confirmed the part was bad and ordered a replacement. After numerous attempts to confirm the part had arrive, 8 months later I discovered they had the part only after I brought my rav4 in for another recall. A joke. Second problem was created by a past recall and they claimed if I did $3000 worth of repairs completely out of my pocket they could return the vehicle to its post recall status.Thus meaning the problem would only happen again. I spoke to many "managers" at Toyota of Scranton but never received any customer service. Decided to trade my rav4 in for a Chevy from a real local dealership. Avoid Toyota of Scranton at all costs!

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Employees Worked With

Brenda Willis
1.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

February 17, 2017

"Excellent!"

- jkcar91

I went through the process of leasing a car (for the first time) in July, I could not be happier with my choice! Every experience from beginning to end has been wonderful! They make servicing and caring for my car so easy!

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Employees Worked With

Mark Desmarais
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sean Fisher
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

Photos & Amenities

  • Dunkin Donuts in the dealership showroom
  • After Hours Drop-Off
  • Automated Car Wash
  • Cable TV
  • Children's Play Room
  • Customer Lounge Area
  • Drive-In Service
  • Free WiFi
  • Instant Financing
  • Authorized Parts Store
  • Pet Friendly
  • Rental Car Service Onsite
  • Shuttle Service
  • Television
Toyota of Scranton, Scranton, PA, 18508