Tucson Subaru

good times quick, stress free encounter. Love the car that I bought and have had no problems with financing or anything else that might crop up. Thank you. quick, stress free encounter. Love the car that I bought and have had no problems with financing or anything else that might crop up. Thank you. More

Mike was outstanding!!!! Not only with Mike courteous and professional but he was very knowledgeable of the product did a great job helping me and my wife pick our vehicle wo Not only with Mike courteous and professional but he was very knowledgeable of the product did a great job helping me and my wife pick our vehicle would go to him again for next vehicle More

Excellent internet sale / used-car purchase experience Our experience started with an online search for a used Forester, which connected us with Jennifer Duran from internet sales. Jennifer answered our qu Our experience started with an online search for a used Forester, which connected us with Jennifer Duran from internet sales. Jennifer answered our questions via email and gave us a great quote on a '15 Forester, so we set up a time to come in and test drive it on the last (and busiest) day of the year. When we arrived, Jennifer was working with another customer, and after realizing we could be in for a long wait, Jennifer handed us off to Kevin McDougall. Kevin was friendly, knowledgeable, and quite simply, great. Our '15 Forester of interest was already being test-driven by another customer, but Kevin reassured us that it was still available, asked questions about what we were looking for, and explained the various options and differences between previous models and the '17 model. As soon as was practical, we took the '15 for a thorough test drive, where Kevin encouraged us to put the Forester through its paces. Upon our return, he checked the status of the other customer and learned that they had decided on another vehicle. But instead of hustling us into the office to close the deal, he showed us other vehicles with similar options available on the lot for our consideration. We were shown a '14 Forester with identical options and features to the '15, but lower mileage and price. Kevin took time to test drive that one with us as well. When we had questions about previous ownership and service histories, Kevin took the time to pull the Carfax's, and even went over each vehicle's service records in detail to show us what work had been done to bring the vehicles up to Subaru C.P.O. standards. In the end that information made our decision for us and we went with the original vehicle Jennifer had quoted. Tim Hanson finalized the process with great finance terms. I always dread this last step in the process because I've gotten used to a hard sell for additional options and service contracts that I don't want. Tim seemed to understand this up front and quickly walked us through the options, and got us out the door in record time (with a service contract, which I typically decline, but decided was worthwhile once Tim explained the coverage). Overall, an excellent first experience with Tucson Subaru, with unexpected but welcomed patience and attention from the staff for an internet sale, on one of their busiest conventional sales days of the year. I would recommend Tucson Subaru and all three of these employees to anyone looking for a Subaru in Arizona. More

Felt very confident buying a used car from Subaru and Ken! Great experience overall and very happy with my purchase! Thank You Ken and Tucson Subaru for your excellent service and attention! I will be back! Mi Great experience overall and very happy with my purchase! Thank You Ken and Tucson Subaru for your excellent service and attention! I will be back! Michelle More

Very helpful and very nice. She answered all the questions I had and was very informative. This was not my first New buy, but this was the best! and very nice. She answered all the questions I had and was very informative. This was not my first New buy, but this was the best! More