Tucson Subaru
Tucson, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews By Type
Showing 14,189 reviews
Great job by the service advisor Jesse and the Tucson Subaru mechanics. Mr. Jesse kept me up-to-date with a repair progress - needs, changes, solutions, and estimated finish time. Thank you to the Tucs Subaru mechanics. Mr. Jesse kept me up-to-date with a repair progress - needs, changes, solutions, and estimated finish time. Thank you to the Tucson Subaru mechanics and its service team. More
Ken was amazing. When me walked in he asked how he could help and I explained what I was looking for. He took the time review everything and found me exactly what I was looking for. help and I explained what I was looking for. He took the time review everything and found me exactly what I was looking for. More
Sean was very east to deal with. No high pressure and very helpful. An asset to your dealership. Would recommend him to any one. Thank you very helpful. An asset to your dealership. Would recommend him to any one. Thank you More
Kevin was attentive and reasonable. He knew where I wanted to be and he knew the vehicle. I would highly recommend him wanted to be and he knew the vehicle. I would highly recommend him More
This was the easiest/best car buying experience I ever had! Baron was awesome and totally up gront about everything! Will be back next year for the next kids first car. had! Baron was awesome and totally up gront about everything! Will be back next year for the next kids first car. More
Very inviting and comfortable environment. The staff are friendly and curteous. Pleasant experience. And the coffee is great. friendly and curteous. Pleasant experience. And the coffee is great. More
Location, facility, equipment, personnel, training, customer area, sales, service, and finance are all excellent. customer area, sales, service, and finance are all excellent. More
Chris went above and beyond during the maintenance on my car. He was able to answer questions I had and get us a loaner for the day. car. He was able to answer questions I had and get us a loaner for the day. More
This dealership was great, when I was buying the car a few years ago. The service backend however has been a different experience. The recent CDC ruling on masks is being used here as an excuse to eff few years ago. The service backend however has been a different experience. The recent CDC ruling on masks is being used here as an excuse to effectively pretend the pandemic is over as far as I can tell at the dealership. Their masked employees (of which there are few) are constantly removing their masks to talk to each other and are interacting with customers without masks both inside and out. They are paying lip service to the continuing situation at best. If you care about the health of others an abundance of caution is advised when dealing with anyone on site. Communication is also lacking. Be prepared to make follow up calls if they do not contact you about notes left on your web submitted requests. I had asked to have fog lights installed on my car in my initial submission and had to re-contact them at a later date as there was zero follow up for days. This might seem like a small detail, but it signals whomever is reading those fields is not paying attention. Secondly, you can't trust their allotted time for work. They were well over their own worst case estimations in a simple tire rotation and oil change. Don't make any plans if you are taking your vehicle in for service here. I will no longer be taking my vehicle to this dealership after my experiences today, and quite frankly I would suggest you take yours to a service center that is going to respect your time more. More