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813 Reviews of Tustin Mazda - Service Center
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July 22, 2020
After rescheduling 2 times they were able to accommodate me last minute which I am so grateful. It was quick, easy and no hassle. Joshua was amazing !! Helped with everything along the way. me last minute which I am so grateful. It was quick, easy and no hassle. Joshua was amazing !! Helped with everything along the way. More
by jovan.colon2513
Employees Worked With
Helpful July 21, 2020
Great service and excellent customer service. They go above and beyond to help you out and I really appreciate their efforts. The lounge is really nice also. above and beyond to help you out and I really appreciate their efforts. The lounge is really nice also. More
by theodoregeorges
Employees Worked With
July 16, 2020
Great service by Joshua Vasquez! I usually go to Capo Mazda but I’ll definitely be going back to service my car. Timing was perfect and I appreciate it. Thank you! Mazda but I’ll definitely be going back to service my car. Timing was perfect and I appreciate it. Thank you! More
by Deborah
Employees Worked With
July 15, 2020
Bose system fixed! My car's audio system abruptly stopped working, so I brought it into OC Mazda-- I had no idea if the issue was the head unit, amplifier, or anything e My car's audio system abruptly stopped working, so I brought it into OC Mazda-- I had no idea if the issue was the head unit, amplifier, or anything else. They were able to diagnose the issue, have the correct parts delivered, and installed within a reasonable time frame. In the meantime, I was provided with a vehicle to use while I waited for my repairs, so I was still able to go to work and grocery shop for my family. Employees are all friendly, helpful, and polite, and Josh was particularly communicative about my service via text. I felt like I was in the loop about how my vehicle was serviced 100% of the way, and I really appreciated how everyone inside wore face masks to combat the pandemic. It set a good example for everyone else in the waiting room to follow-- 6 feet social distancing + facemasks = safety first (except that old fat dude who acted as a greeter while I was there, because he wore his face mask around his neck. screw that guy). Anyway, I will definitely return for anything Mazda related. Thanks Josh! More
by Green
Employees Worked With
July 11, 2020
Josh was very helpful in explaining the service items and following up on requests. The showroom was clean and all of the staff was friendly. following up on requests. The showroom was clean and all of the staff was friendly. More
by HappyCustomer
Employees Worked With
June 29, 2020
Josh was amazing from the beginning to end of my maintenance process. I needed a Lyft ride and he assisted me with that with no problem. He did frequent check-ins with me while I was waiting in the maintenance process. I needed a Lyft ride and he assisted me with that with no problem. He did frequent check-ins with me while I was waiting in the lobby and also provided me additional resources as needed. Larry was so helpful and entertaining throughout my entire stay at the dealership. He assisted me in purchasing my Mazda cx5 and made updates with me throughout the 2hours plus of my wait. More
by Nabaluyot
June 26, 2020
Josh was very friendly and would inform always update me with any information about my service. When I go back for my next service I hope he is the one assisting me. with any information about my service. When I go back for my next service I hope he is the one assisting me. More
by Natavila
Employees Worked With
Other Employees :
Jefferson Norona, Tony Benjamin, Nick Sandello, Mark Farrugia
June 24, 2020
I got excellent service, Josh was very informative and on top of my situation with my vechicle ,Happy go lucky guy took care of all our needs with our car top of my situation with my vechicle ,Happy go lucky guy took care of all our needs with our car More
by Twarnick
Employees Worked With
October 09, 2019
Dylan Roberts in Service is the bomb! Dylan made my hectic morning manageable. He was there as promised when I brought my car in for service in the morning and was quick and courteous. My Dylan made my hectic morning manageable. He was there as promised when I brought my car in for service in the morning and was quick and courteous. My car was ready on time as promised and my paperwork was ready to go when I returned. Thank you Dylan and OC Mazda!! More
by Linda McCray
Employees Worked With
Dylan Roberts
September 23, 2019
Great Experience I went to this dealership to get a car for myself and Janell was the associate helping me and my father out.. She was extremely helpful and knowledgea I went to this dealership to get a car for myself and Janell was the associate helping me and my father out.. She was extremely helpful and knowledgeable. I just want to thank her for providing me with the level of service I look for when going to a car dealership. More
by ZakM
Employees Worked With
