Universal Hyundai

I found the perfect car and the staff was excellent! Great experience! I would definitely recommend! Great experience! I would definitely recommend! More

Wonderful place to buy a car, nice service and really good prices. All is shown to you in clear disclosure good prices. All is shown to you in clear disclosure More

The whole staff members are very friendly and customer oriented, frank and mustafa are the best oriented, frank and mustafa are the best More

Arnaldo was a real pleasure to work with, a professional through the entire process. I highly recommend him to all my friends and family. Thank you again. through the entire process. I highly recommend him to all my friends and family. Thank you again. More

DO NOT do business with Universal Hyundai Genesis. This dealership is corrupt, predatory, and only cares about squeezing as much money out of customers as possible. I had major engine work done here, This dealership is corrupt, predatory, and only cares about squeezing as much money out of customers as possible. I had major engine work done here, and just 7 months later, the same engine they installed completely failed. They refused to take any responsibility for their shoddy, rushed repair. When I took the issue to Hyundai Corporate, they also refused to help—claiming they could only “get answers” from this same dishonest dealership. The truth is, neither this location nor corporate cares about customers or standing behind their work. Because of their negligence, I was forced to buy another vehicle. And to make matters worse, the salesman here took advantage of my urgent situation—pressuring me into a deal where I’m paying nearly $60,000 for a car worth around $25,000. This was pure exploitation at a vulnerable time. Universal Hyundai Genesis does not operate in good faith. They cut corners on repairs, sell cars at outrageous markups, and take advantage of people who need help. If you value your time, money, and safety, stay as far away from this dealership as possible. More

This place is unacceptable. ... They will actually rob you with a smile if you don't pay attention. ... They will actually rob you with a smile if you don't pay attention. More

Super kind, honest and professional humans. Loved every interaction and would come back! Interaction was professional, respectful and everyone was extremely knowledgable. Loved every interaction and would come back! Interaction was professional, respectful and everyone was extremely knowledgable. More

Great Customer Service, very good space and great deal. Very patient and kind. The deal and people treated me very good. Very patient and kind. The deal and people treated me very good. More

I no longer trust your Service Department, and as a result, my last visit on July 23 will be my final one. I received an estimate from your Service Department to replace four tires (3 tires at $237,85 result, my last visit on July 23 will be my final one. I received an estimate from your Service Department to replace four tires (3 tires at $237,85 each and one for $1.00) for a total of $714.55 installed. Additionally, I was quoted $119.95 for a "One Time Four Wheel Alignment," but I was charged $129.95, along with $55.58 in taxes. For a Total of $916.53 The service department originally provided me with an estimate of $916.53, including taxes. However, when I received the final bill, I ended up paying $1,230.52, which is a difference of $313.99. Upon reviewing my invoice at home, I noticed that the Hyundai Service Technician had added an unauthorized charge for an "Induction Service," amounting to $135.66. To my surprise, the Service Technician also included an extra surcharge of $35.84 for using my credit card. I have been a loyal customer at Universal Hyundai for the past 10 years, and this is the first time I have encountered a credit card surcharge. It is surprising that a business as large as Universal Hyundai is now charging 3% for credit card payments. This feels unwelcome and is not something I would expect from a reputable establishment; even fast food chains like Burger King do not impose surcharges for credit card use. More

Excelente servicio y atenciones de primera, un personal altamente preparado, todo muy facil y claro altamente preparado, todo muy facil y claro More