Universal Hyundai

Great customer service and awesome employees can ask for anything else. I believe it’s a great place to shop a car. anything else. I believe it’s a great place to shop a car. More

Son unos estafadores no vallan arreglar carros ahí son unos estafadores fui con un problema yy no me lo resolvieron unos estafadores fui con un problema yy no me lo resolvieron More

Super nice to deal with and a very easy process. Cheap deals on car leases. Cheap deals on car leases. More

This is my second palisade in 3 years. Jonathan R took time to create a video of the cars and send to me the night before my appointment. We found the right car after look at several of th Jonathan R took time to create a video of the cars and send to me the night before my appointment. We found the right car after look at several of them. Finance was quick and easy. I would recommend Universal Hyundai to anyone needing a good deal. More

Everything is fine Everything is great the salesperson is great thank you for your service. great thank you for your service. More

I am extremely disappointed with my 2026 Hyundai Palisade Calligraphy. This is supposed to be a top-of-the-line family SUV, but my experience has been nothing but stressful and unacceptable. My vehicle d Calligraphy. This is supposed to be a top-of-the-line family SUV, but my experience has been nothing but stressful and unacceptable. My vehicle developed a transmission problem after just 3 months of use and with only 2,800 miles on it — on a brand new car. That alone is already extremely concerning. My vehicle then sat at the dealership for over 30 days due to this issue. To make matters worse, when I finally got the car back, it was returned in terrible condition. The interior was dirty, the steering wheel — which is light grey — was covered in black grease from mechanic hands, and there was a strong, unpleasant smell inside the car. After keeping my vehicle for over a month, they couldn’t even do the bare minimum of returning it clean and properly cared for. Then, the very same week I got the car back, news broke about a safety recall involving the rear power seats — the same model I own — after a tragic fatal incident involving a child. As a mother of a young child, this was extremely disturbing and made me lose even more confidence in this vehicle. I have only owned Honda vehicles in the past, and I deeply regret switching to Hyundai. The salesperson assured me that Hyundai was an extremely safe and reliable brand, but my experience has been the complete opposite. Between serious mechanical issues, poor service, and now major safety concerns, I regret this purchase. This is not what you expect from a brand-new vehicle, especially one marketed as a premium family SUV. I would not recommend this car, especially for families with young children. More

Found the dealership to be shady on pricing at best. I was given one price on the site and when I received the final price it included a 3000.00 reconditioning fee, which on its own shows that you lied I was given one price on the site and when I received the final price it included a 3000.00 reconditioning fee, which on its own shows that you lied about the price of the vehicle, 2) the vehicle only had 12000 miles so there is no way you did 3000.00 of "Reconditioning to it". Next after buying a 32000.00 vehicle you didn't even have the professionalism to fill it up with gas. Great customer care. Then I had a 100.00 coupon for the vehicle through True Cars that was not honored at all. I bought the car because it was what i wanted, not because of the dealership at all. I will not recommend anyone coming to your dealership until you actually start acting like you care about the customer. I can only imagine if this is how you treat someone buying a car, what it would be like coming back for service or care. It's the little things that customers remember when buying a car and you missed the mark. More

I really enjoy the whole experience! The great customer service, support, atmosphere and the fast pace of the whole process it was amazing! I will definitely recommend Universal Hyundai The great customer service, support, atmosphere and the fast pace of the whole process it was amazing! I will definitely recommend Universal Hyundai to my friends & family! Thank you! More

very accommodating. .. very pleasant... accurate description... works with customers to get the best experience... would recommend highly.. .. very pleasant... accurate description... works with customers to get the best experience... would recommend highly.. More