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Upstate Chrysler Dodge Jeep RAM - Service Center
Attica, NY
206 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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206 Reviews of Upstate Chrysler Dodge Jeep RAM - Service Center
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April 19, 2024
Top notch service department. Fast and efficient. Will absolutely recommend Upstate Dodge to family and friends. Fast and efficient. Will absolutely recommend Upstate Dodge to family and friends. More
by Michelle
Verified Customer
Helpful April 11, 2024
They take great care of us and our vehicles, we are very lucky to have them so close to home. lucky to have them so close to home. More
by kpych8685
Employees Worked With
April 11, 2024
great service department. Mike Johnson does a professional job as salesman for your Upstate Dodge Mike Johnson does a professional job as salesman for your Upstate Dodge More
by btreat11354
April 11, 2024
First time customer and I loved this cheery and friendly place! While waiting a random employee smiled and spoke with me. Great refreshments and snacks too! place! While waiting a random employee smiled and spoke with me. Great refreshments and snacks too! More
by Darlene P
Employees Worked With
April 06, 2024
Chris Dugas is a great asset to the dealership. He makes Service a real pleasure. He makes Service a real pleasure. More
by GabeM
Employees Worked With
April 02, 2024
I WILL KEEP COMING BACK , TO SEE YOUR GREAT PEOPLE, GREAT SERVICE, GREAT BIG HEART @ A SMALL TOWN DEALERSHIP, THANKS AGAIN TODD SLOAT SERVICE, GREAT BIG HEART @ A SMALL TOWN DEALERSHIP, THANKS AGAIN TODD SLOAT More
by todd76
Employees Worked With
March 29, 2024
Pleasant and pretty efficient employees! It was just an oil change so not much to say about that! It was just an oil change so not much to say about that! More
by djgfaso
Employees Worked With
March 22, 2024
Very nice could not have gone better Everything and everyone nice I would tell everyone to stop by if looking for a truck everyone nice I would tell everyone to stop by if looking for a truck More
by mattzak54
March 21, 2024
Dropped off driveshaft for ujoint install. Shortly after picking up driveshaft, noticed snap ring not locked in channel. Very dangerous! Sent picture to manager. He said was not going to drop Shortly after picking up driveshaft, noticed snap ring not locked in channel. Very dangerous! Sent picture to manager. He said was not going to drop everything to attend to the driveshaft. He said drop off the driveshaft and he would look at it when he has time. I paid $373.36 for the ujoint install. It should have been professional. Long story short, one hour after picking up driveshaft, I had to take it to another mopar dealer which was great. They looked at it, noticed the problem, and agreed to order the another ujoint and install under warranty. If this was gone unnoticed, , this would have been a bad situation when the spinning driveshaft fell off. Very bad! In addition, upstate entered the wrong vehicle year and model on the invoice. They also entered the wrong vin# which caused unneccesary confusion when the other dealer went to order parts under warranty. The unsafe installation should have never went out the door. I did asm to speak with a supervisor, but I was told supervisor was on vacation in florida right now. More
by Bad experiance
Employees Worked With
No supervisor was available to speak with.
