Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Upstate Chrysler Dodge Jeep RAM - Service Center

Attica, NY

4.6
203 Reviews
Call Service Center (585) 591-0678

203 Reviews of Upstate Chrysler Dodge Jeep RAM - Service Center

Sort by
April 27, 2024

Always a pleasure! Convenient, fast, reliable service. Appointments are scheduled at a convenient time for me. More

by DJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dugas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Johnson
Report | Print
Helpful
April 22, 2024

I have been to this dealership 2 times and have received nothing but the best customer service. They communicate in a quick and timely manner. More

by Chad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dugas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2024 -

Upstate Chrysler Dodge Jeep RAM responded

Chad, we're glad to know you've had positive experiences at Upstate Chrysler Dodge Jeep. We always aim for quick and efficient communication. Thanks for your feedback!

Helpful
April 21, 2024

Great service and wonderful staff. . friendly and understanding Clean knowledgeable reliable 8 value their assessment More

by c.merriman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Doherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dugas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Corke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Valerie Wooton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Stroh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2024 -

Upstate Chrysler Dodge Jeep RAM responded

We're delighted to know you had a great experience with our team at Upstate Chrysler Dodge Jeep. We strive for friendly and knowledgeable service! Thanks for your review.

Helpful
April 20, 2024

Sales staff is top notch very helpful in finding a vehicle in your price range. Service department does not return calls when you leave a message. When you schedule service and drop car off they seem More

by DPENEPENT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dugas
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victoria
Report | Print
Apr 22, 2024 -

Upstate Chrysler Dodge Jeep RAM responded

We're glad to know you had a positive experience with our sales team, but we apologize for the communication issues in our service department. This is not the level of customer care we aim to provide and your feedback helps us improve. Please reach out so that we can discuss this further. Thank you, Madison Bork - Business Manager - 585-591-0678

Helpful
April 19, 2024

A wonderful experience, everyone at the dealership is very welcoming and helpful.I highly recommend More

by mmohun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dugas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2024 -

Upstate Chrysler Dodge Jeep RAM responded

We're happy to hear you had a great experience with our team here at Upstate Chrysler Dodge Jeep! Thanks so much for your business!

Helpful
April 19, 2024

Top notch service department. Fast and efficient. Will absolutely recommend Upstate Dodge to family and friends. More

by Michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dugas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Stroh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2024 -

Upstate Chrysler Dodge Jeep RAM responded

Michelle, we're so glad to know you found our service department at Upstate Chrysler Dodge Jeep efficient and top-notch. Thanks for recommending us to your family and friends!

Helpful
April 11, 2024

They take great care of us and our vehicles, we are very lucky to have them so close to home. More

by kpych8685
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dugas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 12, 2024 -

Upstate Chrysler Dodge Jeep RAM responded

We're glad to be part of your automotive journey and thank you for the awesome review! We look forward to seeing you again at Upstate Chrysler Dodge Jeep!

Helpful
April 11, 2024

great service department. Mike Johnson does a professional job as salesman for your Upstate Dodge More

by btreat11354
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Doherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dugas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Corke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Valerie Wooton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Stroh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 12, 2024 -

Upstate Chrysler Dodge Jeep RAM responded

It's always our pleasure to assist you with your vehicle needs and we appreciate your recommendation. - Upstate Chrysler Dodge Jeep

Helpful
April 11, 2024

First time customer and I loved this cheery and friendly place! While waiting a random employee smiled and spoke with me. Great refreshments and snacks too! More

by Darlene P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dugas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2024 -

Upstate Chrysler Dodge Jeep RAM responded

Darlene, we're so glad to hear you had a positive first experience at Upstate Chrysler Dodge Jeep! It's great that our team made you feel welcome and comfortable. We hope to see you again soon!

Helpful
April 06, 2024

Chris Dugas is a great asset to the dealership. He makes Service a real pleasure. More

by GabeM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dugas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2024 -

Upstate Chrysler Dodge Jeep RAM responded

Hi Gabe M! Thank you for leaving us this five-star review and the kind words about Chris from our service team at Upstate Chrysler Dodge Jeep! We'll see you next time!

Helpful
1
2
...
21