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Vancouver Ford

Vancouver, WA

4.7
549 Reviews

6801 Northeast 40th Street

Vancouver, WA

98661

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549 Reviews of Vancouver Ford

April 04, 2023

Recall service call was handled promptly and professionally. I was also advised about the general condition of my vehicle, and in a very non-pushy way! More

by b.haralson
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misti Williams, Lee Mackenzie
Apr 06, 2023 -

Vancouver Ford responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 31, 2023

Had my Genesis serviced here. Car was dropped back off to me dirty. Was not washed or vacuumed. Note says washer was broken. Shocked that dealership didn’t find another option to More

by Nyckid1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Misti Williams
Apr 03, 2023 -

Vancouver Ford responded

Hi, we are so disappointed to learn of this situation you have described. Please give us a call at (360) 992-7402 and we will do our best to make this better. We hope to hear from you soon.

March 29, 2023

The representative was very nice and helpful, got me in and out in timely manner! More

by Fouad.wadeh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda Johnston
Mar 31, 2023 -

Vancouver Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Vancouver Ford, Inc.. We hope to be of service to you again! Take care!

March 29, 2023

The service for my vehicle as done promptly and professionally. All facets of the service were performed well. More

by LH
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Misti Williams
Mar 31, 2023 -

Vancouver Ford responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

March 28, 2023

I was going to purchase a 2023 Hyundai Elantra at this dealership but the service manager at the time would not recognize me as a veteran or war. I showed them my retired ID but,it was no good at this dea More

by jclark929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Misti Williams
March 21, 2023

Lee was great. We finally were able to come to an agreement on the new Mach e. More

by marilyndarr
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lee , Lee Mackenzie
Mar 22, 2023 -

Vancouver Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

March 17, 2023

Go somewhere else. They sold me a car they knew was broken and refuse to fix it. More

by triffid_finance.0z
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
N/A
Mar 20, 2023 -

Vancouver Ford responded

Hi, we are so disappointed to learn of this situation you have described. We would like the chance to talk to you further so please do call us at (360) 992-7402 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

March 10, 2023

Vancouver Ford took great care of me throughout my new truck purchase. Their knowledge and communication gave me great confidence I was investing in the perfect vehicle for me. More

by Matthew Philbrook
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Noble, Misti Williams, Lee Mackenzie
Mar 13, 2023 -

Vancouver Ford responded

Hi Matthew, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

March 03, 2023

Completely satisfied with the oil change service. Had to schedule the appointment over a month in advance. I feel the service department is more qualified to work on my Shelby then using the Quick More

by garywhiteley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misti Williams, Lee Mackenzie
Mar 06, 2023 -

Vancouver Ford responded

Hi, we're pleased to hear everything was completed to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!

March 01, 2023

a recall turned into a short block replacement and a week to get parts. I was kept up to date by Jeremy. there was no cost for the recall or short block. More

by alyceasch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jeremy
Mar 06, 2023 -

Vancouver Ford responded

Hi, we appreciate your feedback! Please let us know if there is ever anything else we can do for you! Safe travels!

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