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Vandergriff Honda
Arlington, TX
1,546 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,546 reviews
June 23, 2016
Bad experience Ask for best deal car was a little over 25 thousand. Brandon Iraheta came back with 33,000. I ask him where he got that price he said on the other sid Ask for best deal car was a little over 25 thousand. Brandon Iraheta came back with 33,000. I ask him where he got that price he said on the other side of sticker, it was really 27,000. We almost left and the manger came out and we told him they shouldn't charge more than the price on the car. We bought the car for a little less than 28,000. Financial manager tried to sell us a warranty, finally got it across to him we weren't buying. I don't expect special treatment for being senior citizen but you shouldn't try to take advantage of us either. I will not recommend Vandergriff Honda. Please have the general manager call Earl Higgins @ 972-816-6535. More
by CRV 2016
Employees Worked With
Brandon Iraheta
Helpful June 16, 2016
Great experience Our salesman, Sachin Patel, was patient with us from the beginning. He listened to our requests and made it happen. We are very pleased with our new H Our salesman, Sachin Patel, was patient with us from the beginning. He listened to our requests and made it happen. We are very pleased with our new Honda Pilot! More
by HappyHondaMom
Employees Worked With
Sachin Patel & Main in Finance
June 11, 2016
2013 honda pilot My wife and I purchased a Honda Pilot from Vandergriff Honda. We are totally delighted with the car. Kirby Jackson and his team were great. Any questi My wife and I purchased a Honda Pilot from Vandergriff Honda. We are totally delighted with the car. Kirby Jackson and his team were great. Any questions we had regarding the purchase were answered with straight forward and concise answers. Kirby continues to deliver outstanding service even after the sale. Every car buying experience should be like this! Thanks again, Kirby! More
by Tom Murphy
Employees Worked With
KIrby Jackson
May 27, 2016
New car purchase This is the first time I have purchased a Honda vehicle and I have to say that the personnel at the dealership were all friendly, personable and profe This is the first time I have purchased a Honda vehicle and I have to say that the personnel at the dealership were all friendly, personable and professional. My sales person Brandon Iraheta was exceptional, very friendly, knowledge and courteous throughout the process. I would certainly recommend Brandon to someone looking to purchase and would consider letting him sell me another vehicle. More
by Luntste50
Employees Worked With
Brandon Iraheta
May 26, 2016
Best dealership This is the 3rd vehicle we have bought from vandergriff Honda and I know I'm a life long customer. The GM and all the car salesman that have helped us This is the 3rd vehicle we have bought from vandergriff Honda and I know I'm a life long customer. The GM and all the car salesman that have helped us were so accommodating to my needs and wants. Never pushy always helpful. When I've had my car serviced I've had nothing but good to say. I highly recommend this dealership to everyone. More
by Lesa33
Employees Worked With
T.j., Yuni Chon, Rafeal Mora, Mike Symank
May 19, 2016
UPDATE - NO LONGER HAPPY We purchased our car based on the finance rate Vandergriff quoted. What dummies we are. We had contacted the Credit Union and were going to visit 2 We purchased our car based on the finance rate Vandergriff quoted. What dummies we are. We had contacted the Credit Union and were going to visit 2 dealerships before purchasing our car. Vandergriff gets the car down to the point that I am still going to go look at another make of car but an okay offer. Then the Manager steps in. The finance rate of 1.9 sounded pretty good as the rate from the Credit Union was a 2.9. We decided that rate was a great rate and purchased the car at 1.9% for 36 months. What Dummies we WERE! Vandergriff gives you an APR rate. Vandergriff's 1.9% rate for 36 months payment is HIGHER than the Credit Union's or Insurance Company's 2.9% rate for 36 months! We would not have bought Vandergriff's Honda if we had known that the 1.9% rate was Annual and the other lenders 2.9% is not. Yes we were dummies and have now (after one month at Vandergriff's lender's rate of 1.9%) refinanced with our own lender for 2.9% for 36 months. Our payments are LOWER. However, our experience with Vandergriff has ruined my enjoyment of this new car and I will NEVER recommend Vandergriff nor drive another of their cars. In my opinion, all the paperwork is to confuse you into thinking you are really getting a deal, when in fact you aren't. Yes, they are all VERY nice. They are wanting to SELL you a car right then. The advice from this dummy is to use your own financing and when the salesman is going to speak to his manager, just get up and RUN! Also, I notice ALL the bad reviews are last. More
by Arlington Disatisfied Customer
Employees Worked With
Believe Matt Davis, his sales manager and the finance person.
May 17, 2016
Best experience ever Nigel, the salesman, was outstanding. He helped me find the right car for me. He was straight forward and explained everything from finances and the w Nigel, the salesman, was outstanding. He helped me find the right car for me. He was straight forward and explained everything from finances and the way the vehicles perform. He had me try every car I was interested in till I found the right one. I have never owned a Honda but was recommend to check out Vandergriff Honda. Several relatives, including my own kids, bought their vehicles from Nigel. They are also completely satisfied and pleased with their experience. When we got in the office, he was very attentive to what I was asking for and what I could afford.I was treated like we were friends for year's The man in the finance office worked with me as well. They were even able to send me a refund check after they did some more negotiating. Completely satisfied and would recommend Nigel as the man to see at Vandergriff. .. More
by Mary Lee
Employees Worked With
Nigel
May 11, 2016
GOT CHEATED AND ROBBED! WOULD NEVER RECOMMEND VANDERGRIFF HONDA NOR DO BUSINESS WITH THEM! They cheated me off of my 3 days love it or leave it, they said it was only for civ WOULD NEVER RECOMMEND VANDERGRIFF HONDA NOR DO BUSINESS WITH THEM! They cheated me off of my 3 days love it or leave it, they said it was only for civics which is BS! Sales guys calls and was rude then just clicked at the end of the conversation, no thank you have a nice day or anything. So now I'm stuck trying to get rid of the car through another honest dealer and they all now know about how Vandergriff does business, by cheating customers! More
by PissedCustomer
Employees Worked With
Salum, manager , Rafeal Mora
May 05, 2016
Because of Vandergriff I got my Dream Car I walked in to the Vandergriff with a doubt, whether I could be able to buy a car because of my financial situation. First person I met was financing I walked in to the Vandergriff with a doubt, whether I could be able to buy a car because of my financial situation. First person I met was financing adviser Mr. Thanuj. After going through my detail he told, that I am able to buy a car and he introduce me to another nice person , Charlie Martinez. I am pleased to say that Charlie was consistently nice to me. I had a very pleasurable experience working with Charlie. He is very capable in customer service. I truly want to say, that Charlie was a bright light to success of Vendergriff business. I am so thankful to my sales manager and thanks to Vendergriff. More
by Chandananda Diuldamane
Employees Worked With
Charlie Martinez
May 05, 2016
Great car buying experience I purchased a slightly used Honda Civic today and my buying experience was exceptional. Our Salesman, Kirby, understood exactly what I was looking fo I purchased a slightly used Honda Civic today and my buying experience was exceptional. Our Salesman, Kirby, understood exactly what I was looking for and he worked hard to ensure I got the car I wanted at a good price. Great selection and efficient staff. More
by L. H.
Employees Worked With
Kirby Jackson
