Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Vernon Auto Group
Vernon, TX
5,568 Reviews
The future is here. Everything we do, we believe in challenging the norm. We believe that the automotive purchasing experience is fundamentally flawed. If you are the type of person who wants complete control over your purchase experience without the pressure of a salesperson or having to negotiate back and forth, then we are the dealer group for you.
Streamline processes, nationwide delivery, and purchase experience from the comfort of your home. All with a dedicated Product Specialist, who is commission-free, to help guide you through your experience.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,568 reviews
August 12, 2025
Easy and thorough buying experience. Morgan was very informative. Delivery was very accommodating. Would recommend this dealer. Morgan was very informative. Delivery was very accommodating. Would recommend this dealer. More
by dan.carrithers
August 09, 2025
We bought our daughter her first car in April 2025. It was used but only 4 years old. We checked it out and drove it, looked under the hood etc. my husband is pretty handy, so we know what to look for. It was used but only 4 years old. We checked it out and drove it, looked under the hood etc. my husband is pretty handy, so we know what to look for. No check engine lights, no weird noises etc. Within a few days it started acting weird and finally after a couple of months left my daughter stranded out of town. We towed it back the dealership and the transmission is shot to the tune of $9k. They really pushed that extended warranty and now I know why. I called everyone asking for just a little help, anything to ease the slap of 9k on a car that we just bought that only cost us $18k. They would barely even talk to me and when they did it was lectures on how I should have bought the extended warranty and they had no way of knowing the transmission was bad, I completely understand buyer beware, but this was just hard to swallow and the fact that they really cared so little about someone who had just spent 18k at their store. We won’t ever return there and anyone who buys a used car should go somewhere else. More
by BrandyM
August 09, 2025
Mr. Baker was upfront and honest with me. He was honest and informed me of my solutions . I want to thank him personally . and informed me of my solutions . I want to thank him personally . More
by Tfanner03
July 29, 2025
The employee was very informative and polite. I took my Dodge Ram pickup in for an oil change and she suggested other things that might need to be done, including the price. I left the pickup a I took my Dodge Ram pickup in for an oil change and she suggested other things that might need to be done, including the price. I left the pickup and told her to do all that it needed. She called me a little while later to let me know the oil and filter changes was complete and the other items were in good shape.. More
by luann_holland
Employees Worked With
July 27, 2025
Needed an oil change and the service dept got it in fast and out fast. Thank you and out fast. Thank you More
by tferguson
Employees Worked With
July 23, 2025
I have nothing but good things to say about this dealership. I took my F150 in because I felt like my battery was dying. I didn't have an appointment. I needed to take a family member to a doctor ap dealership. I took my F150 in because I felt like my battery was dying. I didn't have an appointment. I needed to take a family member to a doctor appointment so I needed a quick turnaround. Mr. Baker was very gracious and took care of the problem immediately. In less than 45 minutes I was on my way. If I could give 10 stars for exceptional service, I would! More
by tbhanna
Employees Worked With
July 07, 2025
Adam Case and the Vernon Auto Group team were outstanding! I felt like Adam went above and beyond to make the deal happen. He and the team made it as easy and stress-free as possible. Highly reco outstanding! I felt like Adam went above and beyond to make the deal happen. He and the team made it as easy and stress-free as possible. Highly recommend! More
by johnrvw
Employees Worked With
July 05, 2025
Once again, Vernon Auto Group went above and beyond to take care of our Ford Pickup. We took it in for a manufacture safety recall, & even though they were short-handed that day, we were in & out in re take care of our Ford Pickup. We took it in for a manufacture safety recall, & even though they were short-handed that day, we were in & out in record time. Great customer service, communication, & maintenance work. Thanks, guys. We appreciate you! More
by Gary Self
July 01, 2025
I am now on my tenth vehicle purchase at this dealership. Always been treated very good. Kyle, Steve, Jr, Tyler all had a hand in the purchase of my F350 Tremor. Thanks guys. Always been treated very good. Kyle, Steve, Jr, Tyler all had a hand in the purchase of my F350 Tremor. Thanks guys. More
by Jimmyechols
Employees Worked With
June 30, 2025
They are very professional on what they do, very kind and easy to work with! easy to work with! More
by martinezguillermoo96
