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662 Reviews of Vision Buick GMC - Service Center
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May 05, 2025
Service was for a tire pressure monitor covered on warranty had to get done because my wife was taking SUV on a trip. Great and quick. warranty had to get done because my wife was taking SUV on a trip. Great and quick. More
by pmonahan1
Verified CustomerEmployees Worked With
Do not recall name young black woman.
May 05, 2025
The service staff was very accommodating! Donna went above and beyond to deliver my vehicle to me once repairs were completed. She also provided answers to my additional questions as well! Donna went above and beyond to deliver my vehicle to me once repairs were completed. She also provided answers to my additional questions as well! More
by ARADLEY98
Employees Worked With
Donna
May 04, 2025
Unorganized Horrible overall experience. Sales manager was the only person that knew what he was doing. Rest of staff i would rate below average.Poor explanation of warranty of vehicle. Terr Sales manager was the only person that knew what he was doing. Rest of staff i would rate below average.Poor explanation of warranty of vehicle. Terrible sales pitch to purchase more warranty, finance manager was rude. Worst experience buying a GM vehicle in my life More
by tvasilo1
May 02, 2025
Tried to make an appointment, called a few days later to confirm and there was no record of the appointment. So tried to make another, when I showed up for my appointment there was no record of it. Work was confirm and there was no record of the appointment. So tried to make another, when I showed up for my appointment there was no record of it. Work was not done in time frame they said it would be and took from Thursday until Monday to get my vehicle back. After completion of work I found a handful of bolts under the hood, not knowing what they were from had to come back in and make sure they were from an old part and not parts forgotten to be put back in. Also found that a bracket had been broken that had nothing to do with the work they were doing. When I told them about this they basically said they can’t do anything about it because it wasn’t in the area they worked. More
by Touchdown992
Employees Worked With
May 02, 2025
Tried to make an appointment, called a few days later to confirm and there was no record of the appointment. So tried to make another, when I showed up for my appointment there was no record of it. Work was confirm and there was no record of the appointment. So tried to make another, when I showed up for my appointment there was no record of it. Work was not done in time frame they said it would be and took from Thursday until Monday to get my vehicle back. After completion of work I found a handful of bolts under the hood, not knowing what they were from had to come back in and make sure they were from an old part and not parts forgotten to be put back in. Also found that a bracket had been broken that had nothing to do with the work they were doing. When I told them about this they basically said they can’t do anything about it because it wasn’t in the area they worked. More
by Touchdown992
Employees Worked With
May 02, 2025
A few weeks ago we had some work completed and one job was an oil change the tech never reset the oil component nor did they put the mileage sticker in the window... so on this visit it was to be done alo was an oil change the tech never reset the oil component nor did they put the mileage sticker in the window... so on this visit it was to be done along with the inspection. It was not done the oil component wasn't reset I had to tell her again to have it done and the tech came out and did so. More
by Jmplatinum1
Employees Worked With
Young lady with long dark hair
