Vision Buick GMC - Service Center

I have a Saturn Ion 2003 I am very happy that Hastings decided to service Saturns after the decision was made to discontinue making this great car!! I have been very satisfied with the service given and decided to service Saturns after the decision was made to discontinue making this great car!! I have been very satisfied with the service given and have observed that customers (myself and others) are treated with respect and friendliness. It is obvious that many customes have been returning there for years!!!! Keep up the good work. the system of having all service records on file is very helpful especially for those of us who are not auto savy. thank you for giving customers the chance to express their views. Nancy K. Fredericks More

We have been doing business with Bob Hastings Buick GMC for approximately 22 years. We have always been pleased with the overall experience, whether it be purchasing a vehicle or have service done on a ve for approximately 22 years. We have always been pleased with the overall experience, whether it be purchasing a vehicle or have service done on a vehicle. The people in the service department are professional, courteous, and a pleasure to deal with. I have recommended the Bob Hastings dealership to many people and have very good reasons for doing so. More

Honest top nothch service, very feindly atmosphere. Honest top nothch service, very feindly atmosphere. wouldn't go any where else. Jim, Jerry and Michelle know you by name and treat you like family Honest top nothch service, very feindly atmosphere. wouldn't go any where else. Jim, Jerry and Michelle know you by name and treat you like family. the technicials are top nothch and always take care of service issues the first time. Service rates are reasonable. You never have to wait for and oil change. In addition they never Sell/Push service you don't need. Service is their bussiness and they do it right. More

When I called for an appointment they got me in when I requested. I was greeted with a smile when I walked in the door and all my information had been recorded and was immediately available for review. requested. I was greeted with a smile when I walked in the door and all my information had been recorded and was immediately available for review. I received a call after my car had been checked over and everything was explained to me - including cost. Everything was fixed and ready for pick-up within a few hours. More

This visit was set up for normal service on my 2010 GMC truck. I also mentioned a problem that I had been having since the truck was new with always needing to run the defroster on full to keep the window truck. I also mentioned a problem that I had been having since the truck was new with always needing to run the defroster on full to keep the windows clear. If I tried to put heat on my feet, the windows would fog. The service rep was able to find a service bulletin related to the problem and they were able to correct the problem by reprogramming the computer. The truck is a real pleasure to drive now. Bill Cronk More

I have been having my cars serviced at Bob Hastings for about 10 years and I have been very satisfied with the work. It's a friendly group and I trust their judgement in keeping my cars in a good safe con about 10 years and I have been very satisfied with the work. It's a friendly group and I trust their judgement in keeping my cars in a good safe condition. Trust is a very important characteristic, with an automobile as well as other important associations, providing advice in properly maintaining our vehicles without feeling that excess work is required. It takes some time to build that kind of relationship and I am at that point with Hastings. I depend on their advice and feel comfortable when they give it. More

top notch sales and service.....wouldn't go anywhere else. my first vehicle from Bob Hastings was an Envoy I had shopped over the internet; my 2nd is my current truck, a 2009 Sierra, and I came directly else. my first vehicle from Bob Hastings was an Envoy I had shopped over the internet; my 2nd is my current truck, a 2009 Sierra, and I came directly into see the sales dept. Old fashioned way of one on one sales and service Denis Gurnett More

A-1 in all respects!! Class act dealership!! Extremely pleased. Everyone is polite, the workshop - you could eat off the floor, the waiting room is pleasant, the service is always performed and ready whe pleased. Everyone is polite, the workshop - you could eat off the floor, the waiting room is pleasant, the service is always performed and ready when promised - what more could you wish for except for maybe a vehicle that never needed repair!!!! LOL More

In the past I had actually dealt with the other service department at that location associated with Saturn, and EVERY time (4 times) my service would take 3+ days, require me to get a rental, require a par department at that location associated with Saturn, and EVERY time (4 times) my service would take 3+ days, require me to get a rental, require a part to be overnighted and I would have to pay an extra $25, and I even had to bring the vehicle back for the same problem. This time around, I felt very confident even when I dropped the car off that it would be taken care of. The service department kept me apprised of what was going on, and it only took a night to get everything fixed. And I was given a rental car, at no charge where I would otherwise had to pay the previous times. Lastly, it was recommended to me to get my brakes changed, and it was done in such a non-pushy fashion, that I actually wanted to get them done by your dealership. And it only added a few more hours onto my vehicle's stay. Overall, I was very pleased with the experience and will recommend to others that if they are looking for a dealership for service, they should go to Bob Hastings Buick GMC. More

Scheduling the appointment was so easy and they were very accommodating. They offer a shuttle service which is nice if you need it. Prices are good and the service was complete in the time they told me. I accommodating. They offer a shuttle service which is nice if you need it. Prices are good and the service was complete in the time they told me. I really love this dealership and would recommend them any day. More