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Bob Johnson Nissan - Service Center

Rochester, NY

4.4
223 Reviews

223 Reviews of Bob Johnson Nissan - Service Center

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April 09, 2024

Ive had such exceptional service from this Vision Nissan in Greece. Super staff with Adam Jean as service manager. More

by BMAC7305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2024 -

Vision Nissan Greece responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

Helpful
April 08, 2024

I was attended to quickly and efficiently. The staff at the Service Dept wew friendly and professional, I was kept well informed of their progress. Thank you for your good service. More

by jdiana822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2024 -

Vision Nissan Greece responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

Helpful
April 07, 2024

The service representative was very knowledgeable and professional. He answered all of my questions as well. More

by wej_ortho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Cardone
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Apr 10, 2024 -

Vision Nissan Greece responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

Helpful
April 07, 2024

I would really like to get my tailgate fixed on my next paycheck, because I know it will be done right ✅️ More

by KIMBROUGHDARRYL60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service department was great 👍
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Apr 10, 2024 -

Vision Nissan Greece responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

Helpful
April 07, 2024

Adam was very helpful with helping me get my computer system hooked up and working correctly. He easnt in a rush and went above and beyond to make sure I was all set. More

by LEMAT02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
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Apr 10, 2024 -

Vision Nissan Greece responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

Helpful
April 05, 2024

My experience was good! Customer service was good! Colton did an excellent job, as always! More

by FINESS80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colton
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Apr 10, 2024 -

Vision Nissan Greece responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

Helpful
April 04, 2024

Adam in the Service dept is AMAZING. ..very knowledgeable & friendly & great customer service! I didn't have to wait long and got in for my oil change the same day! More

by CHUBBA.SALEM123
Recommend Dealer
Yes
Employees Worked With
Adam Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Jean
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Apr 05, 2024 -

Vision Nissan Greece responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

Helpful
April 04, 2024

I have no issues with the work that was done. .. I will be a repeat customer More

by Leecoop191.nc
Recommend Dealer
Yes
Employees Worked With
Adam Jean
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Jean
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Apr 04, 2024 -

Vision Nissan Greece responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

Helpful
April 04, 2024

Courteous service staff, had an appointment for a state inspection and oil change, in and out in less than an hour. More

by Steve-O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vince Cardone
Report | Print
Apr 05, 2024 -

Vision Nissan Greece responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

Helpful
April 04, 2024

Good service COURTESY DIDNT try to put the dealer scam to me thank you for taking care of my vehicle’s factory recalls More

by finosealers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Houghtling
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : SERVICE DEPARTMENT , Vince Cardone
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Apr 05, 2024 -

Vision Nissan Greece responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

Helpful
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