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Bob Johnson Nissan - Service Center

Rochester, NY

4.4
200 Reviews

200 Reviews of Bob Johnson Nissan - Service Center

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March 08, 2024

Felt I was being ripped off. ... Told me that my 4 year old trucks door was totally rusted and corrosion on inside. 1500 dollars to fix won't open. Months after they put in new ha More

by Leecoop191.nc
Recommend Dealer
No
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Mar 15, 2024 -

Vision Nissan Greece responded

"Leecoop191.nc" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Helpful
March 07, 2024

I went in for an oil change & tire rotation and needed a new air filter More

by MARKMERIT1
Recommend Dealer
Yes
Employees Worked With
Colton
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Mar 07, 2024 -

Vision Nissan Greece responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

Helpful
March 06, 2024

Recall and needed service Done earlier than expected. Called when it was done. Very professional when I picked it up More

by Debbielamay
Recommend Dealer
Yes
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Mar 06, 2024 -

Vision Nissan Greece responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

Helpful
March 06, 2024

Failed inspection in my vehicle after I already had it looked over prior to bringing it in. Conveniently failed me shortly after a sales call trying to get me to trade in. Reason for failure was absolutel More

by Mancuso522
Recommend Dealer
No
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Helpful
March 05, 2024

Was on time and didn't have to wait that long they did an oil change and a tire rotation More

by Cindykowalski617
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Helpful
March 05, 2024

Very prefecional Treat you very prefecional. Attend all your car needs. It's very nice atmosphere. More

by Vanessaruiz8282
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Jean
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Helpful
March 04, 2024

Courteous and willing to help with any issues I have Handling the service of my car in a prompt and respectful way More

by KATS8412003
Recommend Dealer
Yes
Employees Worked With
Don't recall names
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Helpful
February 27, 2024

Head sales guy was a dick. 1.5 hrs for schedule oil change is too long. More

by b_khuns
Recommend Dealer
No
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Helpful
February 27, 2024

3 - had lifetime oil changes that are no longer honored! All because of ownership change ! Not nice!! Only have had my vehicle for 2 years and this would have been my 2nd oil change ! More

by kvito
Recommend Dealer
Yes
Employees Worked With
Colton ?
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Helpful
February 27, 2024

Professional, helpful, and respectable of my time Friendly, and provided service with a smile Positive attitude!!!!!!! More

by NURSEGATEWOOD01
Recommend Dealer
Yes
Employees Worked With
Adam Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Jean
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Helpful
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