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Volkswagen of Downtown Chicago
Chicago, IL
3,053 Reviews
We are proud to be serving Chicago and its surrounding communities with our excellent services. Whether you are looking to purchase your first or fifth Volkswagen from us we promise a great experience every time. We are here to help make the buying process simple and fast. Your time is important and we want you to have a quick and easy buying experience so you can get back to spending time with your family and friends. Volkswagen of Downtown Chicago also has a top of the line Service Center. The Service Center is here for all of your maintenance needs and will get you back on the road in no time. A complimentary Uber will be provided.
"Das Auto"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 AM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 3,053 reviews
July 06, 2021
Outstanding service and quality customer service as well much appreciated. I would definitely recommend to a friend. Miguel made my experience awesome all things considered! much appreciated. I would definitely recommend to a friend. Miguel made my experience awesome all things considered! More
by JOHNPEEBLES
Verified CustomerEmployees Worked With
Miguel Meza
July 06, 2021
Luis Tinoco was professional and kept me informed. My car was repaired the same day and I received a ride home and returned by Lyft. was repaired the same day and I received a ride home and returned by Lyft. More
by WINDYINCHICAGO
Employees Worked With
July 03, 2021
Great experience. My car trouble was diagnosed quickly and completed on time. Was kept in the loop regarding the delay and was not kept waiting too long. and completed on time. Was kept in the loop regarding the delay and was not kept waiting too long. More
by Ranjana
Employees Worked With
July 02, 2021
Kenny and Matt were super helpful and made buying my first brand new GTI a breeze. As a previous owner of 4 GTI's I will continue to love the Volkswagen brand and a loyal customer. first brand new GTI a breeze. As a previous owner of 4 GTI's I will continue to love the Volkswagen brand and a loyal customer. More
by audra0
Employees Worked With
Kenny Akpan, Mark Newton, Matt Kutyna
June 30, 2021
Great service ! Joanna was very informative & I appreciate all her help appreciate all her help More
by ashleyloosa
June 30, 2021
June 30, 2021
Adam K. is the only reason I keep coming back to DTVW for service. Excellent service experience, provides the best available service options, communicates well, and completes to work ahead of estimated tim service. Excellent service experience, provides the best available service options, communicates well, and completes to work ahead of estimated time. More
by RAPHVFERRER
Employees Worked With
Joanna Davilla also ROCKS!, Adam Khamsot
