Herberto Delgado
Herberto Delgado at Volkswagen of Downtown Chicago
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Herberto Delgado

Sr Service Advisor

Volkswagen of Downtown Chicago

1111 N Clark St
Chicago, IL 60610

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4.8
241 Reviews
4.8

241 Reviews

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241 Reviews of Herberto Delgado

May 02, 2024

Dealership Rating
Employee Rating

Heriberto took the time out to follow up with the service tech working on my tire. He made sure they resealed it when reinstalling the tire to make sure no leaks would happen. Thanks for taking care of me More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Costa

May 02, 2024

Volkswagen of Downtown Chicago responded

Lisa, Thanks for sharing about your experience with Volkswagen of Downtown Chicago. Herberto and our team appreciate your business and hope to see you again soon!

April 27, 2024

Dealership Rating
Employee Rating

The service is always good at this location. My rep solved my problem quickly and easily. More

by BRANDONVHILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Tinoco, Auzi Wallace

Apr 29, 2024

Volkswagen of Downtown Chicago responded

Thank you for choosing Volkswagen of Downtown Chicago. Your feedback and rating mean a lot to us. We're glad we were able to help, Brandon, and we hope to see you again!

April 13, 2024

Dealership Rating
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My Service Advisor provided exceptional customer service and the work done on my car was top quality! More

by davehanson
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Apr 14, 2024

Volkswagen of Downtown Chicago responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Dave, and don't hesitate to let us know if we can be of further assistance.

April 13, 2024

Dealership Rating
Employee Rating

It as an expensive but an otherwise perfect experience. They have a pleasant and competent staff. More

by FKENIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 14, 2024

Volkswagen of Downtown Chicago responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 09, 2024

Dealership Rating
Employee Rating

It is very well staff the people that work there are very friendly and very helpful get you in and out on time keep up the good work services is very out standing I love coming there to get my car services h More

by DEREKWILSON725
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 10, 2024

Volkswagen of Downtown Chicago responded

Thank you for your very kind review, Derek. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Volkswagen of Downtown Chicago.

April 06, 2024

Dealership Rating
Employee Rating

This was the best car leasing experience I've had in years. The entire process was handled with dignity, respect and kindness. Especially on the part of the salesman Johnny O More

by glenn.derringer
Workmanship
Service Time
Recommend Dealer
Yes
Apr 08, 2024

Volkswagen of Downtown Chicago responded

Thanks, Glenn, for sharing about your experience with Volkswagen of Downtown Chicago. We appreciate your business and hope to see you again soon!

January 22, 2024

Dealership Rating
Employee Rating

The dealership was convenient, flexible about drop off time, and communicative. I’ll bring my car here for all future services. More

by THEANGELINOFAMILY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 22, 2024

Volkswagen of Downtown Chicago responded

Thank you so much for your excellent review! We are so glad that Herberto had the opportunity to work with you, and we are thrilled that you found your experience with us here at Volkswagen of Downtown Chicago to be a positive one. Please don't hesitate to reach out if you need anything else.

January 13, 2024

Dealership Rating
Employee Rating

Good service, transportación, quick, friendly, something else and also that too. I guess that’s it More

by GABRIELANDRADE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 14, 2024

Volkswagen of Downtown Chicago responded

Gabriel, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Volkswagen of Downtown Chicago, we look forward to having you as a valued customer for many years to come!

June 19, 2023

Dealership Rating
Employee Rating

It’s always a great experience when I visit this dealership! I went in for a lease or buy out option with Angie. Matt, the GSM at this location and he offered me a GREAT lease option! Everything I c More

by sanchez.marii27
Sales Price Transparency
Recommend Dealer
Yes
Jun 20, 2023

Volkswagen of Downtown Chicago responded

It's fantastic to hear that Angie, Matt and Donnie provided you with great customer service while assisting you with your new lease! We truly appreciate the opportunity to do business with you. Thanks for choosing Volkswagen of Downtown Chicago!

June 10, 2023

Dealership Rating
Employee Rating

I was having issue issues with my car breaks and Mr. Delgado did a great job. More

by Tlacy99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 11, 2023

Volkswagen of Downtown Chicago responded

Thank you for choosing Volkswagen of Downtown Chicago. Your feedback and rating mean a lot to us. We're glad Herberto was able to help, and we hope to see you again!

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