Volkswagen of Downtown Chicago

Very helpful & made sure I found exactly what I needed. Would recommend Kenny as your future choice of salesmen; detail oriented & very knowledgeable about his craft! Would recommend Kenny as your future choice of salesmen; detail oriented & very knowledgeable about his craft! More

Kenny was very open & friendly. No fluff or typical salesman bs. He answered every question I had thoroughly. Service was nice & efficient. My experience was 10/10 would highly recommend! salesman bs. He answered every question I had thoroughly. Service was nice & efficient. My experience was 10/10 would highly recommend! More

I always have had my business with them for 2 yrs now, very easy steps to trade in my used car and very personalize communications. Would take in consideration the time that takes to close a deal from very easy steps to trade in my used car and very personalize communications. Would take in consideration the time that takes to close a deal from the initial moment (avg 5-6hrs), but overall very well. More

My sister went in for me to sort out a mistaken lien on a car title. There had never been a lien, and the dealership really helped sort the mess out. car title. There had never been a lien, and the dealership really helped sort the mess out. More

Adam was very helpful and friendly. He even applied a discount coupon. So that made me even happier! I had a great experience and most importantly my car is working great! discount coupon. So that made me even happier! I had a great experience and most importantly my car is working great! More

Actually it was a great experience dealing with Volkswagen down town very easy steps to trade in my used car and I want to thank the sales consultant “ Joanna Davila “ she was so helpful showing an Volkswagen down town very easy steps to trade in my used car and I want to thank the sales consultant “ Joanna Davila “ she was so helpful showing and explaining all the vehicles and kept working with me until we found the perfect car for me Thank you Volkswagen you are a great company More

Great experience! Angie did a awesome job of really making my wife and I comfortable with our purchase. We would recommend her service to anyone. making my wife and I comfortable with our purchase. We would recommend her service to anyone. More

Luis Tinoco was extremely helpful, pleasant and very professional. He understood our need to be sure car was safe. Excellent, timely service. Great employee. Thanks! professional. He understood our need to be sure car was safe. Excellent, timely service. Great employee. Thanks! More

First time servicing my car I bought six months ago, they were fast, efficient and extremely helpful. Took care of me like I was part of the family. Luis was very easy to work with and very knowledgeable. Wi were fast, efficient and extremely helpful. Took care of me like I was part of the family. Luis was very easy to work with and very knowledgeable. Will be back if any problems arise down the road! Thank you Luis! More

Nice and easy. Very polite. Didn't push unnecessary work which we consider it a plus. It didn't take longer than usual. Solid work. which we consider it a plus. It didn't take longer than usual. Solid work. More