Volkswagen of Downtown Chicago

Found a car on the internet, came to this dealership, ended up buying a slightly different model but not regretting it. Great service, reasonable pricing. Angie was great. ended up buying a slightly different model but not regretting it. Great service, reasonable pricing. Angie was great. More

Chris was AMAZING! He is very professional and easy to talk to. He definitely makes the car buying experience comfortable and fun. He’s very attentive and makes sure whomever is in his care is well taken talk to. He definitely makes the car buying experience comfortable and fun. He’s very attentive and makes sure whomever is in his care is well taken care of. More

Very happy with the service dpt of this dealer. Clear explanations of what was to be performed in my car. Mike was also very friendly explanations of what was to be performed in my car. Mike was also very friendly More

Was scheduled for a next day appointment. Car came back clean and they even did some additional service that was needed. Check in/Check out was quick and friendly. clean and they even did some additional service that was needed. Check in/Check out was quick and friendly. More

I had a issue with a part(s) on my car and Cameron with the help of the Service Department inspect and service my car in such fine fashion! the help of the Service Department inspect and service my car in such fine fashion! More

They are all very pleasant and professional at this location. I always feel treated right. Great customer service. And the fact that they are in my neighborhood makes it the more convenient for me. Tha location. I always feel treated right. Great customer service. And the fact that they are in my neighborhood makes it the more convenient for me. Thank you! More

Kenny is so kind and informative. I felt no pressure to buy if I wasn’t sure or not. Made the whole process smooth and fast! Would highly recommend! buy if I wasn’t sure or not. Made the whole process smooth and fast! Would highly recommend! More

Joanna is the best!!! She help us get into a very nice car, my wife and kid's love it. Thank you Joanna for our beautiful car!!! car, my wife and kid's love it. Thank you Joanna for our beautiful car!!! More

My experience has been great from the first visit. The dealership has the right team in place such as my sales consultant, Joanna. I like the diversity dealership has the right team in place such as my sales consultant, Joanna. I like the diversity More

We have worked with many salespeople but Bill has set the bar so high. He is extremely diligent, respectful, responsive and transparent with his clients. He bent over backwards to find us the best deal there bar so high. He is extremely diligent, respectful, responsive and transparent with his clients. He bent over backwards to find us the best deal there is, came on his off-day to complete the sale, and worked overtime to ensure our satisfaction. He explained the nitty gritty details of the paperwork, and provided us with copies for our records which made us feel informed. He paid a lot of effort to do what is in our best interest and ensured that we don't have to pay more than we need to. Although we ended up not buying, it was a pleasure working with him. I highly recommend Bill to be your next salesman. You will never regret working with him! Oh, and he told me about the anti-fog spray for glasses which made my life easier!! THANK YOU BILL! More