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Volkswagen of Downtown Chicago
Chicago, IL
3,085 Reviews
We are proud to be serving Chicago and its surrounding communities with our excellent services. Whether you are looking to purchase your first or fifth Volkswagen from us we promise a great experience every time. We are here to help make the buying process simple and fast. Your time is important and we want you to have a quick and easy buying experience so you can get back to spending time with your family and friends. Volkswagen of Downtown Chicago also has a top of the line Service Center. The Service Center is here for all of your maintenance needs and will get you back on the road in no time. A complimentary Uber will be provided.
"Das Auto"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 AM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 3,085 reviews
December 09, 2020
Very fast and helpful. Minor, but necessary issue was resolved quickly by friendly service person. Excellent result and service. Very reliable and trained service people. resolved quickly by friendly service person. Excellent result and service. Very reliable and trained service people. More
by BETSYCLARK.55W
Verified CustomerEmployees Worked With
December 08, 2020
My service representative; Adam Khamsot, is great! He is very respectful and knowledgeable. Having Uber transportation makes it easier to have service and continue with your daily chores. very respectful and knowledgeable. Having Uber transportation makes it easier to have service and continue with your daily chores. More
by eriic
Employees Worked With
Adam Khamsot
December 08, 2020
Mike was genuine and great in conversation elaborating on what was done and needed. I would most definitely do more business with him in the future. what was done and needed. I would most definitely do more business with him in the future. More
by DAVID.ESPINOJR
Employees Worked With
December 08, 2020
Fantastic service, squeezed me in and gave me a Lyft ride home! Very thorough and professional. Identified, worked w factory on issue that other dealership ignored. Car wash was also much appreciated. Highly home! Very thorough and professional. Identified, worked w factory on issue that other dealership ignored. Car wash was also much appreciated. Highly recommend. More
by Steve Y
Employees Worked With
Adam Khamsot
December 06, 2020
I could not be more pleased with Volkswagen and the staff, especially Mike Z. He makes the entire car buying process very easy and is extremely friendly. He explains everything thoroughly and keeps you staff, especially Mike Z. He makes the entire car buying process very easy and is extremely friendly. He explains everything thoroughly and keeps you laughing the entire time! I recommend him and VW of DT Chicago to all my friends and family! Go see Mike! More
by Abrouse98
Employees Worked With
December 06, 2020
I have been taking my CC here for service for years. Always great service and Adam my service advisor keeps me updated on every step. Would not take my VW any where else. Always great service and Adam my service advisor keeps me updated on every step. Would not take my VW any where else. More
by LYNNEAHELLER
Employees Worked With
Bill Dolan, Adam Khamsot
December 05, 2020
I am a very senior citizen with a pretty much trouble free vehicle. Whatever maintenance I've done has been quick and reliable. I adore my VW! P. Blake free vehicle. Whatever maintenance I've done has been quick and reliable. I adore my VW! P. Blake More
by PENELOPEBLAKE
Employees Worked With
Other Employees :
Adam Khamsot, Miguel Meza, Gerardo Negrete
December 05, 2020
Only thing I would change is the opportunity to get a loaner vehicle. I was without my vehicle for two whole business days. Other than that I’m completely satisfied loaner vehicle. I was without my vehicle for two whole business days. Other than that I’m completely satisfied More
by jd62stgiam
Employees Worked With
Gerardo Negrete
December 04, 2020
Heberto Delgado provided excellent service! I was even informed that I was entitled to an additional service that I had not scheduled and had completely forgotten about. informed that I was entitled to an additional service that I had not scheduled and had completely forgotten about. More
by NSCHOUELA
Employees Worked With
