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Volkswagen of Downtown Chicago - Service Center
Chicago, IL
1,707 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,707 Reviews of Volkswagen of Downtown Chicago - Service Center
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July 29, 2025
great shop on a hot summer day. ac is blowing great water machine and excellent service. ac is blowing great water machine and excellent service. More
by spaceman sam
Verified CustomerEmployees Worked With
July 29, 2025
great shop on a hot summer day. ac is blowing great water machine and excellent service. ac is blowing great water machine and excellent service. More
by 123
Employees Worked With
July 29, 2025
I am very satisfied with Luis and his team they went above and beyond to help me with my truck! I was giving a loaner to used while my truck was being worked on! I was very happy making my commute to wo above and beyond to help me with my truck! I was giving a loaner to used while my truck was being worked on! I was very happy making my commute to work easy! Again, thank you Luis for being so kind and helpful! Always, keeping me updated with my truck! Amazing dealership and amazing workers! More
by Miriam C
Employees Worked With
July 28, 2025
We had to take our Tiguan in for a service repair and Luis from the service department was very helpful with the whole process. He communicated well and helped us get our repair done in a timely manner. Luis from the service department was very helpful with the whole process. He communicated well and helped us get our repair done in a timely manner. More
by Rachelromano3
Employees Worked With
July 26, 2025
Exceptional service, great staff to deal with. Highly recommend! I will be taking my car there from now on. Highly recommend! I will be taking my car there from now on. More
by MY3RDEYEMUSIC
July 26, 2025
We have been going there since 2013 and found the place helpful and efficient. That’s important. helpful and efficient. That’s important. More
by LDONKEL14
Employees Worked With
July 24, 2025
The dealership is very friendly and easy to access. It is better to have an appointment. It is better to have an appointment. More
by Demitriak
Employees Worked With
July 24, 2025
Angel was great! He convinced me to sell him my car for a great deal. Might have to come back and sell him every other car I own! What a great guy He convinced me to sell him my car for a great deal. Might have to come back and sell him every other car I own! What a great guy More
by InsideJob
Employees Worked With
July 24, 2025
Thank you so much you guys great we definitely coming back when we gonna get next service thank you so much for your help back when we gonna get next service thank you so much for your help More
by CHICI203
Employees Worked With
July 24, 2025
It took a while for the parts to come in and the service to be completed, but Kelia was very friendly, helpful, and communicative the whole time. to be completed, but Kelia was very friendly, helpful, and communicative the whole time. More
by clareh
Employees Worked With
