Volkswagen of Downtown Chicago - Service Center
Chicago, IL
1,734 Reviews of Volkswagen of Downtown Chicago - Service Center
It's a nice newer facility. The staff was nice and offered me an uber which I liked The staff was nice and offered me an uber which I liked More
I had the best service I need while I was waiting for my car to be fixed. Thank you Downtown VW. car to be fixed. Thank you Downtown VW. More
Everything was very easy and Alonzo gave great service and was very communicative with my repairs. and was very communicative with my repairs. More
it took more then 2 mounts for them to fix my car ,but it was all worth it in the end was all worth it in the end More
Kelia has been great. Hopefully it’s really really fixed this time and the lights won’t go off again. Hopefully it’s really really fixed this time and the lights won’t go off again. More
My window had a problem ! I called in and I left my car there , they ubered me home and back . They also cleaned it and charged it . Very polite and helpful! Thanks guys I called in and I left my car there , they ubered me home and back . They also cleaned it and charged it . Very polite and helpful! Thanks guys More
Fred B is super knowledgeable about my car. I trust him since he is direct and clear, on what has to happen, estimated cost and what has to happen in order. I like his approach a lot. Only I trust him since he is direct and clear, on what has to happen, estimated cost and what has to happen in order. I like his approach a lot. Only service center I go to. More
Wait was ridiculous with an appointment. Price was high too But I love vw so it's fine Happy to have a fixed tire Price was high too But I love vw so it's fine Happy to have a fixed tire More
My service advisor - Zuri H. - was fantastic. Appreciated his professionalism. Overall, experience was positive and efficient. - was fantastic. Appreciated his professionalism. Overall, experience was positive and efficient. More
Horrible experience with purchasing a car then when issues arise they rely on service to fix the unknown. issues arise they rely on service to fix the unknown. More