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Volkswagen of Naples

Naples, FL

4.9
4,050 Reviews
Welcome to Volkswagen of Naples Volkswagen of Naples is Southern Florida's #1 volume Volkswagen dealer. New vehicles at Volkswagen of Naples embody the combination of performance, luxury, and styling, that's unique to the Volkswagen brand. From the ultra-fuel efficient Jetta TDI to the sought after New Atlas, Volkswagen of Naples gives you a chance to find the new automobile that will truly satisfy your desires. We have a plethora of new Volkswagen inventory to make it easy for new car shoppers to find the precise vehicle to complement their needs. In addition, Volkswagen of Naples has a massive selection of clean, low-mile, garage kept, pre-owned cars. If you want selection, Volkswagen of Naples is the place to look first; serving all of Naples, Fort Myers, Marco Island, Bonita Springs, Estero, Port Charlotte, Sarasota, Florida Gulf Coast University, and all Southwest Florida. Volkswagen of Naples is the dealership that takes customer service to the next level. We encourage shoppers to view our online inventory at www.vwofnaples.com, or simply visit our dealership in person today! Be sure to check out our beautiful artwork wall painting of Michigan State mascot Sparty. Volkswagen of Naples is home to Michigan State Alumni, University of Florida Alumni, and Ohio State University Alumni. We have new inventory arriving daily, so you are bound to find just what you are looking for here at Volkswagen of Naples!
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601 Airport Road S

Naples, FL

34104

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Showing 4,050 reviews

May 26, 2015

Great experience I have purchased 3 cars from VW of Naples. I absolutely am so impressed how they treat me as I am a regular customer. Erin Presley is helpful and pro More

by Dlapierre
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Whitley, Erin Presley
May 26, 2015 -

Volkswagen of Naples responded

First of all, thank you so much for being such a loyal customer all these years. Nothing puts a smile on our faces more than knowing we have made such an impact on your ownership experience. We really appreciate the 5-Star review, and we'll look forward to continuing to earn your loyalty. Enjoy the newest addition! Best Regards, Mark MacLaughlin - Online Experience Manager

May 24, 2015

Excellent service, very personable. Erin Presley, by remembering me from an earlier interest in a VW had contacted me and I went to see her! She was super kind and had the patience to a More

by esther
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin Presley
May 26, 2015 -

Volkswagen of Naples responded

Esther: Welcome to the Volkswagen of Naples family! I'm so pleased to hear that Erin was able to offer you such a fantastic experience. We appreciate you allowing us to earn your business, and we'll look forward to your loyalty for many more years to come. Best Regards, Mark MacLaughlin - Online Experience Manager

May 20, 2015

Best car buying experience I have ever had. Bob Lombardi and Mike Schutt were knowledgeable, efficient and helpful in selecting my new VW Passat. All my questions were answered and the VW team More

by Mar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May 26, 2015 -

Volkswagen of Naples responded

Thank you for sharing your thoughts with the DealerRater.com community. We certainly appreciate the feedback and promise of loyalty. Return business is of the utmost importance to all of us here at Volkswagen of Naples. Enjoy the car, and please come in and see us again soon! Best Regards, Mark MacLaughlin - Online Experience Manager

May 19, 2015

Best car buying experience in my life! Erin Presley was not only friendly, but the most knowledgeable salesperson I've ever bought or sold a car with. She took the time to make me feel comf More

by Topdown2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Erin Presley
May 26, 2015 -

Volkswagen of Naples responded

Kerya: Congratulations on your new car. I'm so happy to hear that Erin was able to answer all of your questions, and get you into a beautiful new car. We certainly appreciate you allowing us to earn your business, and we'll look forward to gaining your loyalty throughout the ownership of your vehicle. Best Regards, Mark MacLaughlin - Online Experience Manager

May 15, 2015

Terrible service department!!!! Do not bring your car to VW !!! Replaced extra parts with no consent from myself and the manager refuses to call me back at all! Terrible customer ser More

by M4nth444
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Other Employees : Chuck Whitley, Erin Presley, Ted Daly, Jeff Birr, Mark MacLaughlin, Jay Roden, Kyle Admire
Jun 01, 2015 -

Volkswagen of Naples responded

We are disappointed you chose to tag our entire dealership for an issue you apparently had with our service department. Our dealership does not, and would not, perform service without consent from any owner. Furthermore, our attempts to contact you privately through DealerRater in order to address your issues, have been ignored. We take our online reviews very seriously, as demonstrated by our status as one of the highest rated Volkswagen dealerships in the country. Our reputation is extremely important to us, and we go the extra mile each and every day to ensure that our customers remain loyal to us. Best Regards, Mark MacLaughlin - Online Experience Manager

May 15, 2015

Great car at a great price! John Quinn is the salesman who helped us was beyond the best I've ever dealt with, I am pretty picky & when it comes to my vehicles I know what I am l More

by guera052002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ted Daly
May 26, 2015 -

Volkswagen of Naples responded

Congratulations on the great new car. I'm so pleased that John was able to offer you such a fantastic experience, and that you got a TDI that you love. They certainly do offer a ton of room and versatility. Our clients have nothing but good things to say about the space and fuel mileage. Thank you so much for allowing us to earn your business. I hope you continue to fall in love with the car, and we can provide you some great VWs for many years to come. Best Regards, Mark MacLaughlin - Online Experience Manager

May 14, 2015

Fabulous experience with great people! I live in Miami and was in search of a specific car. After finding exactly what I was searching for (and MORE) online, I contacted the internet sales More

by nat mancuso
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May 18, 2015 -

Volkswagen of Naples responded

Nat: I'm glad to hear you are enjoying your new vehicle, and that Mike and Kyle were able to provide you with such a fantastic experience. We like to approach internet opportunities with a different tact than some other dealerships. Thank you for allowing us to earn your business. Best Regards, Mark MacLaughlin - Online Experience Manager

May 13, 2015

Great experience After being disappointed with my local VW in Ft Myers. I went to the Naples VW Dealership for my service. I must say the customer service was excellen More

by lavonnieorsini@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marty Ingesoulian
May 18, 2015 -

Volkswagen of Naples responded

I'm so pleased that we were able to offer you something that you didn't find at another dealership. We certainly like to focus on our customers here at Volkswagen of Naples, and it's always great to learn when have provided a great experience. Thanks for the 5-star review! Best Regards, Mark MacLaughlin - Online Experience Manager

May 13, 2015

VW Information Specialist! Luxon Estiverne is highly educated in all lines of the Volkswagen. His salesmanship and presentation of all of the lines reinforced the confidence w More

by Horn,C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 18, 2015 -

Volkswagen of Naples responded

Congratulations on your new Tiguan! Thank you for allowing us to earn your business. We could not be happier that you decided to join the Volkswagen of Naples family. Best Regards, Mark MacLaughlin - Online Experience Manager

May 12, 2015

new jetta with no money down Great service and they got the deal done. Fair value for my trade-in and got me approved for leasing. Thanks Kyle and John! Good Job. More

by smls
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May 18, 2015 -

Volkswagen of Naples responded

I'm so happy we could get everything worked out for you. Enjoy the car, and thank you so much for allowing us to earn your business. Best Regards, Mark MacLaughlin - Online Experience Manager

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