Volkswagen of Salem

Low stress. They made the buying process stress free and were very informative on what our options were. They did not try and push the sale or pressure us to maki They made the buying process stress free and were very informative on what our options were. They did not try and push the sale or pressure us to making a fast decision. We were interested in two different trim levels and the car salesman parked them both next to each other so we could compare the two models easily. I will definitely come back for my next car purchase. More

20k service, swap out studs for regular tires and fix window Very professional service team!! My drivers side window had started to drop down on its own, so they were able to fix that on my first visit!! Very professional service team!! My drivers side window had started to drop down on its own, so they were able to fix that on my first visit!! More

Attentive personnels I went in for a wheel mounting and alignment, the service was on time, pricing was reasonable and I was able to save 1.5 hours on the service time spe I went in for a wheel mounting and alignment, the service was on time, pricing was reasonable and I was able to save 1.5 hours on the service time spent. They did a great job ,I will defintely go back to them again and again, quality of the service is just superb. More

Excellent Pricing and Service! Best place to go for a VW! Got an amazing deal. Everybody that worked with me was fantastic. I live in the Portland area, and I would definitely recom Best place to go for a VW! Got an amazing deal. Everybody that worked with me was fantastic. I live in the Portland area, and I would definitely recommend making the trip down to Salem. More

Excellent customer service in the service department Very happy doing business with this outstanding group of people. This time it was just an oil change, but I have had much more extensive work done her Very happy doing business with this outstanding group of people. This time it was just an oil change, but I have had much more extensive work done here in the past and was equally satisfied. More

Great experience, great car Amazing service, great representation of the brand and very professional. Didn't play any games, from the beginning told him what i was expecting an Amazing service, great representation of the brand and very professional. Didn't play any games, from the beginning told him what i was expecting and they were able to deliver, from my salesmen Ed to the manager in charge, very nice and professional. More

Helpful, candid and willing to negotiate I felt like the car buying experience was a good one. Placing a minimum on the amount of words required isn't necessarily the best approach. But j do I felt like the car buying experience was a good one. Placing a minimum on the amount of words required isn't necessarily the best approach. But j do have say I'm extremely satisfied with VW of Salem More

Top notch service department !! Greg and his team in service are AMAZING!!! Every time I come in they greet me with a smile and get me going where I need to be, whether it's by loane Greg and his team in service are AMAZING!!! Every time I come in they greet me with a smile and get me going where I need to be, whether it's by loaner or by shuttle - I always feel taken care of - and seriously BEST COFFEE !! More

Excellent service and support VW of Salem fit me into their service schedule for an unscheduled service on a Saturday. They kept me informed throughout the day, offered to drive me VW of Salem fit me into their service schedule for an unscheduled service on a Saturday. They kept me informed throughout the day, offered to drive me to my appointment and pick me up. I am completely satisfied with the outstanding customer service and repairs to my VW. I recommend their service! More

Exceptional Was looking at a Ford van and was quoted a price over the phone. When I got there they honored that price and made sure we were out of there as fast Was looking at a Ford van and was quoted a price over the phone. When I got there they honored that price and made sure we were out of there as fast as possible, which wasn't that fast but the deal was well worth the wait. Would go back there again for sure even though it's almost a 2 hour drive. Keep up the good work! More