Volkswagen of South Charlotte

I had been scouring marketplace and other sites for another used car after mine died a month ago. I wandered to the VW of South Charlotte's website to peruse their inventory after getting ghosted by a another used car after mine died a month ago. I wandered to the VW of South Charlotte's website to peruse their inventory after getting ghosted by a dozen people allegedly selling cars. Ten minutes after filling out an online interest form a cheery Chris Handy called me. I was in the car traveling back home from the beach and said I'd swing by around 2:30 PM. I got there a little early and was expecting to do some research and possibly come back later based on a self-assessment of my finances. I was in and out of the dealership and driving off the lot with a 2023 Jetta so fast it seemed unreal. The gentlemen from the finance department Mr. Alex Terrell was swift and kind. Between him and Chris Handy this process was a breeze. I've had more trouble trying to buy a soda from the store. This is what car sales should be like. Hassle-free negotiating with affordable terms and bumper-to-bumper coverage. FYI...actual time I arrived at dealership was 2:17PM. Parking at my house with new car at 4:20PM. Highly recommend coming here for above and beyond customer service. Also, when I first moved to Charlotte in 2016 I drove a 2012 Jetta I would bring to this location for service and I never had a bad experience. This place is solid all around, period. I can't remember the woman's name at the front desk but she was super nice and got my babygirl some snacks and drinks. Did I mention that? Had my seven year old kid with me and she didn't have time to complain about being there too long. She was actually disappointed when it was time to leave because she wanted to play a little more. More

Bought a used care from Chris Hand for my daughter. He was great to work with and want above and beyond to help me purchase this car while out of state. Can't recommend highly enough. He was great to work with and want above and beyond to help me purchase this car while out of state. Can't recommend highly enough. More

Great experience. Would gladly return & would go straight to Spiros! We have purchased 2 cars from Spiros & he was a pleasure to work with. Would gladly return & would go straight to Spiros! We have purchased 2 cars from Spiros & he was a pleasure to work with. More

Professional, thorough and very knowledgeable. I enjoyed my experience and the service provided. Thank you. I enjoyed my experience and the service provided. Thank you. More

I had an excellent experience with Moe and VW of South Charlotte. This was my third vehicle purchase from here. Charlotte. This was my third vehicle purchase from here. More

Fantastic customer service. Moe was incredibly knowledgeable about all models. Bought a new Atlas today and was pleased start to finish with the experience. Moe was incredibly knowledgeable about all models. Bought a new Atlas today and was pleased start to finish with the experience. More

Chris was phenomenal in helping me get out of an old VW into a new one that worked with my budget. He was extremely knowledgeable and helped me make an informed decision. The car buying process couldn't ha into a new one that worked with my budget. He was extremely knowledgeable and helped me make an informed decision. The car buying process couldn't have been easier. I highly recommend Chris! Joerg in service is also amazing and very knowledgeable! More

Extremely helpful! We were very pleased with all the staff and how quickly we were able to get into our new VW! We were very pleased with all the staff and how quickly we were able to get into our new VW! More

Our experience couldn’t have gone better without Victor Finney. We were just driving by on a Monday with no intention of buying right away but we stopped and was just walking around. Victor greeted us and Finney. We were just driving by on a Monday with no intention of buying right away but we stopped and was just walking around. Victor greeted us and was really kind, he gave us details and wasn’t pressuring us to buy. Just that experience alone, we knew we wanted to work with Victor. After some time thinking, we came back that Wednesday and met with victor to look at potential purchases. Victor is very knowledgeable about cars, he knew the specifics without any hesitation. The cars we looked at were clean and in great condition. The transaction was super fast and easy! We were out in less than 3 hrs. I am so happy with my new car and grateful for Victor helping us. Everyone else at the dealership was friendly as well. I would recommend this dealership and highly recommend Victor. More

I’ve purchased two cars over the years with Kwasi and I think that says a lot that I’d remember how great he is to work with after 8 years to go back. He knew the car I was interested in and even suggested think that says a lot that I’d remember how great he is to work with after 8 years to go back. He knew the car I was interested in and even suggested a lower price option to check out. If you are looking for a car I can’t recommend working with Kwasi enough and this is coming from a female that went through the process alone. That shouldn’t matter but it’s helpful to know for a process that can be intimidating. He was nice enough to help me figure out how to sell my older car and picked me up after it sold. The buying process seemed really fast too. I’m on my fourth VW that I service through VW South and I keep going back because they always have treated me so well. From Kwasi to the service people to the shuttle driver. Go see Kwasi he’s a great guy. More