Volkswagen of South Charlotte

Great Service Service is top notch. I really appreciate the time you provided transportation to take me home and pick me up so that I can get things done rather tha Service is top notch. I really appreciate the time you provided transportation to take me home and pick me up so that I can get things done rather than wait for my car there. Gunnar, the driver who took me home, is very nice. I am very satisfied with VW of South Charlotte. More

New jetta Traded in my 2007 jetta for a 2017 jetta. It was simple and everyone was very friendly. I would definitely recommend this dealership to anyone looking Traded in my 2007 jetta for a 2017 jetta. It was simple and everyone was very friendly. I would definitely recommend this dealership to anyone looking to buy a new Volkswagen in the future. More

Five star experience! Had the pleasure of working with Kasey Hardt. Friendly and professional with product knowledge, Kasey kept us within our buget and made our buying ex Had the pleasure of working with Kasey Hardt. Friendly and professional with product knowledge, Kasey kept us within our buget and made our buying experience a great one. I would highly recommend her to anyone looking for their next vehicle. More

Repair Al and Sam kept me informed. Great guys. My fuel pump was on back order and I did have to wait a few days but the service department was always giving Al and Sam kept me informed. Great guys. My fuel pump was on back order and I did have to wait a few days but the service department was always giving me updates. I felt as I was in good hands. More

Good prompt service .. as always you repaired my EOS . I understand and appreciate the way your service department functions. It works like a competent team ready to address most service needs. I do beli I understand and appreciate the way your service department functions. It works like a competent team ready to address most service needs. I do believe the EOS I purchased at your dealership was not the auto I thought it would be. The roof leaks (above both side windows when driving in the rain, the top only completes storage with assisting the string flap on both sides, the sun roof panel stated cracking only after two years (we keep the EOS in the garage most of the time), diagnostic front panel constantly says something is wrong with the engine (we have to include an additive when we fill with gas (yes 93+ octane),over heating diagnostic comes on every once in awhile (eventually it clears itself, both door panels (top sections) have come loose (it seems only replacing the complete door panel is the only expensive solution, and both sun visors have fallen off several times (screw comes out), But, we keep driving the cute little red EOS...sometimes with a little anguish. The car does have to many issues....I sure hope other VW owners are not having the negative experiences we have had........this is the second VW I owned....could be the last.... More

No pressure I talked to many members of the dealership. No one was trying to sell me a car. Everyone was working on my situation while understanding my needs. I talked to many members of the dealership. No one was trying to sell me a car. Everyone was working on my situation while understanding my needs. More

Great service visit Brought my daughter's Jetta in for a problem with the door locks.. Joerg went above and beyond to check on our certified preowned status and saved us Brought my daughter's Jetta in for a problem with the door locks.. Joerg went above and beyond to check on our certified preowned status and saved us a lot of money! We will be back! More

Very laid back...she made me feel at home Very personal...i feel like at was at home and i had been there before...everyone very nice and friendly. The place was very clean and i will definite Very personal...i feel like at was at home and i had been there before...everyone very nice and friendly. The place was very clean and i will definitely go back and buy another car from there. More

Excellent and Helpful Adam Mikels was very kind and very helpful. He seemed very busy that day but he multi-tasked very well. He took care of me while maintaining and produ Adam Mikels was very kind and very helpful. He seemed very busy that day but he multi-tasked very well. He took care of me while maintaining and productive and professional charisma. I will defiantly return if needed and hopefully receive the same hospitality the every one showed to me and my mother who was with me. More