Volkswagen of South Charlotte

I had a great expereince with South Charlotee VW. I started with Clovis and he did a great job explaining the features of the car, he is very knowledable. The key to his initial presentation is that t started with Clovis and he did a great job explaining the features of the car, he is very knowledable. The key to his initial presentation is that the facts and features were relevant to how we were going to use the vehcile. When we came back to the dealership Clovis was helping another client and we worked with Cal. Cal was also outstanding and it appeared they were working as a team. Cal worked well with us on our trade in and made the buying process easy. Cal also did a nice job giving us an overview of our vehicle after we bought it. I would highly recommend this dealership and the salespeople! More

AMANDA WAS VERY PERSONABLE AND HANDLED MY CONCERNS WELL. SHE SHOULD BE COMMENDED ON HER WORK ETHIC. HAD A PROBLEM WITH MY STERIO SPEAKERS NOT RESPONDING AFTER REPLACING MY BATTERY. AMANDA LISTENED TO MY DES SHE SHOULD BE COMMENDED ON HER WORK ETHIC. HAD A PROBLEM WITH MY STERIO SPEAKERS NOT RESPONDING AFTER REPLACING MY BATTERY. AMANDA LISTENED TO MY DESCRIPTION AAND OFFERED POSSIBLE REASONS FOR THE ISSUE. More

needed an oil change and tire pressure light on. Called and scheudled service. Due to conflict with work needed to reschedule 2 days before appointment and they were accomaditing in getting me in at a tim and scheudled service. Due to conflict with work needed to reschedule 2 days before appointment and they were accomaditing in getting me in at a time that was convient for me. Brought my vehicle in and they took me promptly with a smile and friendly service. Gave me an expected wait time and was done signifcantly shorter time than was told. They topped it off by washing and vacuuming my Routan... Not only will I recommend them to everyone I know looking for a Volkswagen; will never bring my car anywhere else for service. Thank you for making my service as easy and pleasurable as my sales experince from you More

Excellent attention to detail. Very impressed with the quality of person that Joerg is. Very professional in apprearence and knowledge. Repair done timely and with Joerg's knowledge he was able to tell me quality of person that Joerg is. Very professional in apprearence and knowledge. Repair done timely and with Joerg's knowledge he was able to tell me what was wrong and estimate time to repair. Will go back. More

Without a doubt the best car buying experience I have ever had. I spent over 4 years in the car business in sales and finance and I kept waiting for the bubble to burst while leasing my new VW. I thought ever had. I spent over 4 years in the car business in sales and finance and I kept waiting for the bubble to burst while leasing my new VW. I thought it all seemed too good to be true; it was too easy. But there never any were games. The staff was extremely professional and efficient. My representative Clovis Brussi was knowledgable and quick. I will service my VW at Volkswagen of South Charlotte and I will lease from then again. I definitely recommend VW of South Charlotte and I recommend that you ask for Clovis also. More

I have been researching purchasing a Jetta TDI for some time now but hadn't yet gone to talk to a dealer to drive the car. Cal helped educate me further on the TDI and let me test drive the car. My exper time now but hadn't yet gone to talk to a dealer to drive the car. Cal helped educate me further on the TDI and let me test drive the car. My experience overall was a very positive one and I look forward to working with them in the future. More

I saw the car I wanted on Autotrader, contactacted VW of S.Charlotte - sent them pictures of my trade in & basically the whole deal was worked out remotely. Clovis was excellent when I went to pick up & tes S.Charlotte - sent them pictures of my trade in & basically the whole deal was worked out remotely. Clovis was excellent when I went to pick up & test drive the Car - VW R32- immaculate condition -Barry Robinson on the finance end was most helpful - all in all a superior buying experience! More

I had my Vehicle serviced for routine work, oil filter, oil change ect. I found the work compleated in a timely and professional manner. I also had a problem with a part that broke outside my warranty of 3 oil change ect. I found the work compleated in a timely and professional manner. I also had a problem with a part that broke outside my warranty of 3 year 36000 miles. I had a left rear window stop functioning and John had it fixed under a special warranty program for parts just outside the warranty range. This was a 200 dollar service repair compleated for free. No hassel, no paper work, I brought my car in and had it back and on the road an hour and a half latter.I definatly found my service expeariance to be above and beyond my expectations. Great job!! More

Joerg is Fabulous! He truly exuded sincerity and honesty. For the first time ever I felt confident about using this dealership for all my service needs. I purchased my vehicle from this dealership honesty. For the first time ever I felt confident about using this dealership for all my service needs. I purchased my vehicle from this dealership brand new in 2006 and have always taken it there for service. They have gone through several changes in service staff since that time and they finally got it right by hiring the best team - Finally! More

I brought my VW Beetle in early yesterday morning as I had a front light go out over the weekend. I did not have an appointment, but the service writer (I am sorry, but did not catch his name)got my car had a front light go out over the weekend. I did not have an appointment, but the service writer (I am sorry, but did not catch his name)got my car right in, the light fixed and I was on my way within 15 minutes! When I got to work in uptown Charlotte, I realized that I left my lunch bag at the dealership, which not only contained my lunch, but my diabetes test kit. I called the dealership just to ask that they put my lunch bag away so that I could stop by after work to pick it up. But they went one better and delivered my lunch box to me at work! I just couldn't believe the excellent customer service and how the service people went above and beyond! I am sold on VW of South Charlotte!! Thank you, C. Congelli More