Volvo Cars Santa Monica

Prompt, good communication, and video report was much appreciated, appointment times were easy to get. appreciated, appointment times were easy to get. More

They are god awful. I could not recommend them less to anyone. I took my car in for service and it was damaged while in their shop. I highly doubt the damage went unnoti I could not recommend them less to anyone. I took my car in for service and it was damaged while in their shop. I highly doubt the damage went unnoticed while there and then was returned to me. I called and visited multiple times over a FOUR (4) week period to get my car fixed but I kept getting the run around for what I can only assume was an attempt to get me to give up getting my car fixed. Finally, I showed up handed them the keys and said fix it. During the time the car was with them and getting fixed at their "trusted" body shop my dashcam was removed and disposed of. Why was it removed was something being hidden? They then dragged the process out getting me the check to cover the cost of buying a new dash cam. They said they would send the info to the manager but then a few days later when I followed up asked me to do it. Awful experience. Klaus "Jabba the Hutt" Paz and everyone else in the service department are slimy xxxx bags. More

Robert is always professional and a pleasure to work with at Volvo. I appreciate how he takes care of things quickly and is so gracious. Thank you so much. at Volvo. I appreciate how he takes care of things quickly and is so gracious. Thank you so much. More

both the salesman (Francisco) and the sale and financial administrator) were great, polite, friendly, helpful and knowledgeable and I thank them and all others that helped me. administrator) were great, polite, friendly, helpful and knowledgeable and I thank them and all others that helped me. More

Great experience. Professional, easy and well organized. Thank you, Santa Monica Volvo. Very grateful for the service provided. Professional, easy and well organized. Thank you, Santa Monica Volvo. Very grateful for the service provided. More

Jake Lehman, in Sales, was terrific and made the car buying experience better than we've had any time previously at other dealerships. Honest, straight-forward, patient. We actually went to another Vol buying experience better than we've had any time previously at other dealerships. Honest, straight-forward, patient. We actually went to another Volvo dealership, looked at the same car, but came back to SM Volvo because of Jake! More

David is an excellent sales representative. He is honest, patient, and aims for customer satisfaction. He is honest, patient, and aims for customer satisfaction. More

Very friendly and easy to work with. Robert made me a video of how to install and remove the bike rack, which was super helpful Robert made me a video of how to install and remove the bike rack, which was super helpful More

I am using this dealership for over 15 years. They always take good care of the car and me. Thanks They always take good care of the car and me. Thanks More

Pleasant and no nonsense interaction and deal with Volvo of Santa Monica. Particularly enjoyed working with Alex Kablanian. of Santa Monica. Particularly enjoyed working with Alex Kablanian. More